Membership Sales Representative

About the Role

The Membership Sales Representative role at Fitness Formula Clubs (FFC) involves driving membership sales at the FFC West Loop location in Chicago, IL. This position requires meeting and surpassing sales targets, understanding prospective members’ needs, and guiding them to suitable membership options. The role also entails community engagement, networking, and maintaining accurate CRM records.

Key Responsibilities

• Consistently achieve or exceed membership sales and net membership goals.
• Perform detailed needs assessments, present tailored membership benefits, and invite prospects to join the club.
• Foster relationships with potential members using engagement strategies such as club tours and targeted marketing.
• Accurately manage CRM (GymSales) entries, contracts, and documentation while tracking lead sources and missed sales opportunities to address objections effectively.
• Generate up to 50% of leads through community outreach by participating in networking, business events, and open houses.
• Encourage referrals by networking with members and guests and actively promoting referral promotions.
• Stay informed on industry competitors and market trends.
• Complete membership paperwork promptly and precisely.
• Participate in all membership, team meetings, and training sessions as required.

Candidate Requirements

• Minimum of two years’ experience in sales or the fitness industry.
• A genuine passion for health and fitness.
• Excellent verbal and written communication skills.
• Familiarity with following a structured sales process and confidently closing sales.
• Availability to work during the closing period (last three days of each month).
• Comfortable engaging with prospective members both over the phone and face-to-face.
• Proficient with Microsoft Excel, Google Docs, and email platforms.
• Physical ability to walk stairs and lift at least 10 pounds, with or without accommodations.

Compensation and Benefits

• An initial 90-day guaranteed stipend equivalent to a $50,000 annual base salary, acting as a draw against commissions.
• Post 90-day pay structure includes a $39,500 per year base salary plus bonuses and commissions paid biweekly, with potential annual earnings between $55,000 and $75,000.
• Health benefits including medical, dental, and vision insurance through Blue Cross Blue Shield of Illinois.
• 401(k) plan with company matching contributions.
• Company-paid life insurance coverage.
• Professional development support, covering 50% of education costs up to $200 annually.
• Discounts on fitness certifications such as Pilates, Yoga, and Personal Trainer courses.
• Access to ongoing education via FFC University and discounted certification programs.

Additional Perks

• Complimentary membership access to all FFC club locations.
• Employee discounts: 25% off on spa services, retail items, and fitness classes.
• Employee appreciation initiatives including pet insurance and T-Mobile benefits.
• A diverse, inclusive, and welcoming team environment fostering collaboration and growth.