Office Manager

Job Overview

We are seeking an energetic Office Manager to supervise daily operations at our dental office, ensuring smooth employee and patient relations while driving achievement of key operational targets. This role encompasses managing profitability through efficient patient scheduling, staff oversight, collections, referral processes, and overall office expenses.

Key Responsibilities

• Meet revenue objectives by managing patient appointments, optimizing staff efficiency, overseeing collections and receivables, coordinating specialty referrals, and controlling miscellaneous operational costs.
• Operate the office within allocated budgets, including purchases of clerical and auxiliary supplies, equipment maintenance, lab services, and labor expenses.
• Enhance patient influx and productivity through strategic marketing and promotional initiatives.
• Recruit, hire, and nurture office teams to deliver exemplary patient care.
• Provide direct supervision, performance management, including feedback, appraisals, and corrective measures for office staff.
• Handle administrative duties accurately and punctually, including financial report reviews, bank deposits, revenue postings, payroll and bonus calculations, accounts receivable reports, and invoice processing.
• Maintain accurate patient records and ensure cleanliness and safety compliance of office facilities and equipment per relevant regulations.
• Address grievances and inquiries from doctors, patients, and employees, seeking assistance as necessary.

Candidate Requirements

• Possess 3 to 5 years of experience in managing dental practices.
• Demonstrate effective resolution skills for customer and staff concerns.
• Track record of goal setting and successfully motivating teams toward targets.
• Experience in talent identification, development, and retention.
• Excellent communicator, able to convey information clearly in verbal and written form to staff and doctors under varying circumstances.
• Ability to analyze office financial data and respond proactively.
• Commitment to continuous improvement in supervisory skills, processes, and customer service.
• Accountability in setting expectations and monitoring goals for self and team.
• Familiarity with billing procedures and treatment case presentations is advantageous.
• Minimum education: High school diploma or GED; Associate degree preferred.

Additional Information

Our practice fosters an environment of professional, personal, and financial advancement and supports ongoing employee development. We offer competitive compensation, excellent benefits, and clear pathways for career progression.

Interested applicants should submit a completed application including salary history for the previous two years and salary expectations for the current and upcoming year. Please include a brief one-minute video explaining why you are the ideal candidate, along with your current CV or resume. Direct phone inquiries are discouraged due to high call volume.

Location and Contact

530 NW 54th St, Miami, FL 33127

Phone: (305) 735-3002 or (786) 799-5140

Treatments Offered

• Dental Veneers
• Dental Implants
• Dentures
• Botox Treatments
• TMJ and TMD Therapy
• Adult Braces
• Cosmetic Dentistry
• IV Sedation
• Dental Crowns
• Wisdom Teeth Removal
• Teeth Cleaning and Bad Breath Cure
• Root Canal Treatment

Work Schedule

• Monday: 9 AM–5 PM
• Tuesday: 9 AM–5 PM
• Wednesday: 9 AM–5 PM
• Thursday: 9 AM–3 PM
• Friday: 9 AM–3 PM
• Saturday: Closed
• Sunday: Closed