Operations Manager

About GMG

GMG is a global well-being enterprise engaged in retailing, distributing, and manufacturing a wide array of international and local brands spanning sports, everyday essentials, health and beauty, home products, real estate, and logistics. The company is committed to enhancing people's quality of life by providing products and services that promote active, healthy, and balanced living. With operations across various sectors, GMG offers chances to participate in impactful initiatives within dynamic consumer markets. The firm prioritizes inspiring individuals to lead well and succeed in ways that positively affect communities and the broader world, encouraging employees to engage in meaningful growth and innovation globally.

Role Overview

The Operations Manager position is a full-time, on-premises role located in Doha, Qatar. The incumbent is responsible for managing daily operational functions, including planning, organizing, and enhancing processes to ensure efficient performance of stores and/or facilities. Key duties include supervising KPIs, overseeing inventory and logistics processes, ensuring adherence to company policies, local regulations, and quality benchmarks. The role demands leadership and mentoring of teams, facilitating cross-functional communication, addressing operational challenges, and spearheading ongoing improvement efforts. Additional responsibilities involve generating performance reports, budget management, supporting strategic initiatives, and maintaining superior customer and stakeholder satisfaction.

Qualifications & Expertise

• Demonstrated skills in operations and process management, including the ability to optimize workflows, enhance productivity, and plan resources effectively.
• Strong leadership capabilities encompassing team management, performance coaching, and conflict resolution.
• Proficiency in analytical and problem-solving abilities, utilizing data and KPI insights to inform decisions and deploy corrective measures.
• Background in coordinating inventory, supply chain, or logistics operations, preferably within retail, consumer goods, or related industries.
• Competence with business software and tools such as ERP systems, spreadsheets, and reporting platforms for operational management.
• Excellent communication and stakeholder engagement skills, with experience collaborating across diverse teams and cultural settings.
• A bachelor's degree in Business Administration, Operations Management, Supply Chain, or allied fields is required; additional professional certifications are advantageous.
• Proven track record in an operational or supervisory capacity, ideally in multi-brand or multi-location environments.
• Understanding of health, safety, and regulatory compliance; familiarity with Middle Eastern regional regulations is a plus.
• Capability to work on-site in Doha with flexibility to accommodate evolving business demands and priorities.