Project Manager - E-Commerce (Remote)

About BlueTuskr

BlueTuskr is a dedicated e-commerce growth agency that supports brands through paid media, owned media, creative, and analytics. Our expert team members focus intensely on their specialties to help clients expand profitably.

Role Overview

We seek a Project Manager responsible for ensuring client projects are delivered on time, within scope, and smoothly executed. Reporting directly to the Lead Project Manager, you will oversee daily execution by coordinating efforts across paid media, creative, owned media, and analytics to prevent any task from slipping through gaps.

This position emphasizes both process management and interpersonal coordination. You'll identify workflow inefficiencies and implement improvements to enhance operational effectiveness. Working alongside the Lead Project Manager, you'll refine workflows, accelerate timelines, and create scalable systems that maintain quality as the team expands.

This role suits candidates who thrive on structure, have a keen eye for preventing issues before they arise, and enjoy streamlining complex processes.

Key Responsibilities

• Oversee daily project workflows for multiple client accounts, monitoring deliverables, deadlines, and inter-team dependencies.
• Ensure projects stay on track in scope and schedule, proactively identifying risks.
• Act as a liaison among Paid Media, Creative, Owned Media, and Analytics teams to synchronize client work.
• Maintain up-to-date project statuses using Asana for transparent team visibility.
• Detect bottlenecks or inefficiencies in current processes and suggest actionable solutions.
• Collaborate with the Lead Project Manager to establish and document enhanced procedures and templates.
• Standardize project scoping, tracking, and interdepartmental handoffs.
• Adapt and improve internal systems continuously to support growth in team and client portfolio.
• Assist client communications regarding timelines, deliverables, and project progress updates.
• Flag potential problems early with context and recommended actions to the Lead Project Manager.
• Work with account leads to align client expectations with actual deliverables.
• Support onboarding of new clients and team members within BlueTuskr's project operations.
• Provide clear, current reporting on project health, timeframes, and workload balancing across accounts.
• Identify any capacity or resource challenges before they impact project delivery.
• Contribute to internal assessments of process performance and team efficiency.

Candidate Profile

• Highly organized with a disciplined approach to managing tasks and communications.
• Proactive in identifying and addressing potential scheduling and scope issues early.
• Committed to continual process improvement, not just adherence.
• Exceptional communicator maintaining clear, frequent updates with teammates and clients.
• Calm and effective under pressure with strong prioritization skills.
• Receptive to coaching and quick to implement feedback from supervisors.

Milestones for Success

• Within 90 days: master BlueTuskr’s workflows and operate independently managing assigned accounts.
• Develop solid working relationships with leadership and cross-functional teams.
• Identify and propose at least one meaningful process enhancement.
• Gain a reputation for reliability and meticulous attention to detail by clients and colleagues.
• By year-end: ensure smooth account operations with minimal escalation and consistent adherence to deadlines.
• Lead the introduction of process improvements adopted as best practices.
• Manage increased project scope and complexity and serve as a key resource within the team.
• Function as a strong partner to the Lead Project Manager in department operations.

Requirements

• 2 to 4 years of experience in project management, preferably within an agency environment.
• Proven ability to handle multiple simultaneous projects/accounts with competing deadlines.
• Familiarity with Asana or equivalent project management software.
• Advanced skills in Google Sheets and effective communication through Slack.
• Excellent written and oral communication abilities.
• A proactive approach focused on documenting and enhancing processes rather than just executing them.

Preferred Qualifications

• Experience in e-commerce or direct-to-consumer (D2C) sectors.
• Background working with diverse marketing teams including paid media, SEO, and creative departments.
• Knowledge of reporting or dashboard tools.
• Bachelor’s degree or equivalent professional experience.

Employee Benefits

• Fully remote working environment.
• Unlimited paid time off to support work-life balance.
• Flexible working hours.
• Reimbursement for internet, mobile phone, and gym expenses after 90 days of employment.