- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 2 ore fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Diploma di scuola superiore o equivalente
- Requisiti di ammissibilità
- Candidates who have a high school diploma or equivalent and can work in a customer-facing, team-oriented, fast-paced environment are suitable for this role.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
Role overview
U-Haul is hiring a Reservation Manager Agent in a fast-moving, team-based environment where every day brings different challenges. This role is focused on delivering excellent customer service, staying results-driven, and helping support customers, field team members, and U-Haul dealerships through reservation handling and equipment distribution. The position reports to the Traffic Control Manager and plays a key part in keeping equipment availability aligned with customer demand.
Responsibilities
- Handle incoming and outgoing phone calls with customers.
- Support field team members and U-Haul dealerships with reservation placement, equipment management, and distribution.
- Direct incoming equipment to the right areas based on customer demand and productivity status so regional inventory stays balanced for future needs.
- Review operational reports used to improve equipment placement, reservation accuracy, and contract handling.
- Assist with U-Haul’s U-Box portable storage product.
Requirements
- High school diploma or an equivalent qualification.
- Practical familiarity with office tools such as multiline phone systems, proper phone etiquette, Microsoft Word, and email.
- Strong customer service ability, along with good time management and multitasking skills.
Perks and benefits
- Stable long-term employment.
- Growth and advancement opportunities within the company.
- Mindset App reimbursement.
- Gym reimbursement program.
- Health insurance and prescription coverage, if eligible.
- Paid holidays, vacation time, and sick leave, if eligible.
- Life insurance coverage.
- MetLaw legal program.
- MetLife auto and home insurance discounts.
- Discounts on Apple products, Dell computers, mobile plans, hotels, and more.
- 401(k) savings plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician access for children.
- Dental and vision plans.
- Business travel insurance.
- Employee assistance through You Matter EAP.
- LifeLock identity theft protection.
- Critical illness and group accident insurance.
- Dave Ramsey’s SmartDollar program.
Additional information
This position is in Lafayette, Louisiana, and is intended for someone who enjoys teamwork, thrives in a dynamic setting, and can help keep reservation operations running smoothly.