Sales Development Representative - AI Driven, ThousandEyes

Role overview

Cisco ThousandEyes is a digital experience assurance platform that helps organisations keep websites and applications performing across networks they may not control. It gives teams a unified view of the internet, cloud services, content delivery networks, and private networks, and is integrated across Cisco’s networking, security, collaboration, and observability portfolio.

This opportunity sits within an APJC go-to-market team focused on AI-led outbound sales activity. The position blends sales, marketing, and AI experimentation, with scope to build and test new demand-generation playbooks from the ground up. The role is mentored directly by the regional Head of Sales.

Important notice

This posting is for a possible future opening. The exact position may not be available right now, but Cisco may reach out directly if a matching role becomes open.

What you will do

You will be responsible for creating top-of-funnel pipeline across selected markets by running AI-powered outbound campaigns, developing sales plays, and turning interest into qualified opportunities for Account Executives.

• Plan and run AI-driven outbound demand-generation campaigns using both targeted 1:1 outreach and broader 1:many sequences.
• Launch timely campaigns when market events, outages, or other triggers create an opening, often within hours.
• Build pipeline through new contact sourcing, personalised outreach across email, phone, LinkedIn, and social channels, and structured follow-up until handoff to AEs.
• Qualify prospects by learning about their industry, company size, business priorities, and technology stack, then present a clear ThousandEyes value story.
• Take ownership of post-event follow-up so attendees are moved from event interest to active prospect status.
• Carry out direct outreach in focused markets while adapting tone, language, and messaging to local and cultural context.
• Monitor intent signals such as leadership changes, technology shifts, outages, and funding activity to prioritise the best accounts.
• Re-activate closed-lost and dormant opportunities using Salesforce and Gong insights, plus trigger-based outreach sequences.
• Localise global content, case studies, and technical material for APAC audiences.
• Experiment with channels, audiences, and triggers, then document what works and help refine team playbooks.

What we are looking for

• Commercial thinking with a focus on pipeline, revenue, and measurable outcomes.
• Comfort using AI tools and a natural tendency to automate repetitive work.
• Clear, concise written and spoken English communication.
• Ability to work without a fully defined playbook and make progress in ambiguous situations.
• Persistence and resilience in outbound sales environments.
• Up to 3 years of experience in B2B sales, demand generation, or marketing, or current MBA study with a focus on technology, marketing, or strategy.
• Working knowledge of, or strong interest in, tools such as Salesforce, LinkedIn Sales Navigator, ZoomInfo, and Gong.
• Additional APAC language ability in Mandarin, Cantonese, Japanese, Bahasa Indonesia/Malaysia, or Thai is preferred.
• Exposure to enterprise software, SaaS, cloud infrastructure, or networking is helpful but not mandatory.
• Bachelor’s degree or equivalent experience; an MBA is considered an advantage.

About Cisco

Cisco focuses on connecting and protecting organisations in the AI era and beyond. For more than 40 years, the company has built technology that supports secure, visible, and intelligent digital operations across the physical and digital world. Cisco emphasises collaboration, experimentation, and global impact through its broad technology portfolio and worldwide team.