- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 4 ore fa
- Modalità di lavoro
- Lavoro da casa
- Istruzione
- Diploma di scuola superiore o GED
- Requisiti di ammissibilità
- Candidates must currently reside in Alabama or Mississippi and be able to work full-time in a remote healthcare scheduling role.
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About the Client
The hiring organization is a dermatology-focused medical practice that delivers medical, surgical, and cosmetic skin care services. Founded in 2006, the practice is centered on strong patient care, a collaborative workplace, and a culture built around professionalism, responsibility, and service that puts patients first.
About the Role
This remote Scheduling Assistant position plays a key administrative role in supporting clinicians and improving the patient experience. The job involves coordinating appointments across multiple locations, handling high-volume scheduling activity, and keeping patient records accurate and organized.
Key Responsibilities
The successful candidate will manage day-to-day scheduling operations and support front-line patient communication from a virtual setting.
- Coordinate appointments across multiple sites and keep pace with busy call and digital communication queues.
- Take incoming calls to book, change, or cancel visits for both new and returning patients.
- Collect, confirm, and record patient demographic details and basic medical history in the electronic medical record system.
- Assist with other administrative work and special operational tasks as directed by clinical leadership.
Requirements
This role calls for someone who is comfortable supporting patients over the phone, works well independently, and takes privacy seriously.
- High school diploma or GED equivalent.
- Warm, courteous, and reassuring phone manner suitable for patient-facing communication.
- Strong spoken and written English skills with a focus on precision and clarity.
- Compassion, patience, and active listening when helping patients.
- Self-directed, highly organized, and detail-focused in a remote work setting.
- Firm commitment to confidentiality and full compliance with HIPAA and medical data rules.
- A private, quiet home workspace with dependable high-speed internet.
- Must currently live in Alabama or Mississippi.
Preferred Background
- Previous experience in medical scheduling, a healthcare call center, or a clinical front office.
- Introductory training or certification in healthcare administration, medical terminology, or EHR systems.
Compensation
Pay is hourly and will be set dynamically based on the candidate’s prior healthcare administration experience, call center background, and local market conditions.
Schedule and Work Setup
- Full-time remote role.
- Monday through Friday, 11:00 AM to 7:15 PM.
- One required Saturday shift each month from 6:45 AM to 12:45 PM.
Equipment and Benefits
- Remote work equipment is supplied, including a secure company laptop, external monitor, headset, and webcam delivered to the employee’s home.
- Health benefit options and more details about the organization will be shared by the hiring coordinator during the early screening stage.
Equal Opportunity
The employer is committed to inclusive hiring and provides equal employment opportunity to all qualified applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Additional Information
This opportunity is being shared by a recruiting partner, but the role itself is with the hiring company directly. Applicants are expected to complete the application through the employer’s own hiring process.