Specialist, Communications

About MS Canada and the Role

At MS Canada, we strive for a future without multiple sclerosis (MS), a neurological condition affecting the central nervous system and one with a high prevalence in Canada. Our mission focuses on supporting those affected by MS by providing programs, information, research resources, and community connections. We partner with various stakeholders including researchers, donors, volunteers, individuals living with MS, caregivers, and health professionals to foster progress. This full-time position of Specialist, Communications is based in Vancouver, British Columbia, and involves working 35 hours weekly. Applications are accepted until August 16, 2026.

Our Guiding Strategy

We operate under the strategy "Discover. Innovate. Act," emphasizing research, innovative approaches, and collaborative efforts to eradicate MS. Our initiatives aim to advance treatment, improve well-being, prevent disease progression, and ultimately eliminate MS.

Key Responsibilities

• Lead efforts to enhance the national e-newsletter strategy, ensuring its monthly distribution through effective collaboration with portfolio leads and the marketing and communications teams.
• Develop and implement comprehensive communications plans and tactics with input from key personnel and volunteers, ensuring alignment with organizational priorities and audience-focused messaging across multiple platforms.
• Support communication projects by providing writing, editing, and messaging guidance that adheres to brand standards and meets audience expectations.

Candidate Profile and Requirements

• Possess 1 to 3 years of professional experience in communications, marketing, media, or public relations.
• Exemplary communication abilities paired with a cooperative attitude to engage diverse groups and cultivate connections within the MS community.
• Experienced in planning and driving communications campaigns and associated tactics.
• Skilled in crafting and managing email communications and newsletters for sizeable audiences, including copywriting, content review, approval processes, and performance analysis.
• Proficient in writing and editing materials for both internal and external stakeholders, such as speeches, messaging frameworks, and community content.
• Strong written communication skills with the flexibility to adapt tone and messaging according to the target audience and medium.
• Effective project management and organizational prowess to coordinate multiple tasks, adhere to deadlines, and oversee communication projects from inception to completion.
• Familiarity with Marketing Cloud or similar email marketing platforms is beneficial.
• Experience in nonprofit organizations, fundraising, or event-related environments is advantageous.
• Willingness to occasionally work weekends or evenings and the potential to travel within Canada.

Employee Benefits

• Starting annual salary ranging from $55,000 to $60,000.
• Comprehensive health and dental benefits, including spending accounts and gender affirmation coverage.
• Retirement program with employer matching contributions.
• Support for professional development and career growth opportunities.
• Generous paid time off, including extended closures at year-end and half-day Fridays before long weekends.
• Flexible scheduling and hybrid working options to promote work-life balance.

Diversity and Inclusion Commitment

We encourage applications from diverse backgrounds and support accommodations during the recruitment process to promote an inclusive workplace. We recognize the traditional lands of Indigenous Peoples across Canada and honor their history, contributions, and ongoing relationship with the land.

Recruitment Process

To ensure fairness, we use AI-assisted tools for application summarization and anonymization to minimize bias. Importantly, all hiring decisions are made solely by our recruitment teams. Employment offers will require a background check in accordance with our Screening Measures Policy.