Telecalling Executive

Job Overview

The Unique Wellness Zone seeks motivated female Telecalling Executives in Kolkata who are customer-oriented and have excellent phone communication skills. Both freshers eager to learn and experienced individuals are encouraged to apply.

Key Responsibilities

• Conduct outbound calls and respond to inbound calls to assist customers effectively.
• Communicate detailed information on company products and services to prospective clients.
• Generate potential leads and follow up with interested customers diligently.
• Address customer inquiries and resolve issues in a professional manner.
• Maintain precise records of all customer interactions and call logs.
• Arrange appointments and liaise with the sales team as necessary.
• Meet specified daily and monthly call targets consistently.
• Develop and sustain positive relationships with customers.
• Adhere to company procedures ensuring high standards of service quality.

Candidate Requirements

• Only female applicants will be considered.
• Open to candidates with or without prior experience.
• Strong communication and interpersonal abilities.
• Basic proficiency in computers and familiarity with MS Office applications.
• Effective persuasion and customer handling capabilities.
• A proactive attitude and readiness to learn.
• Comfortable working in a goal-driven environment.

Compensation and Benefits

• Monthly salary ranging from ₹10,000 to ₹15,000.
• Opportunities for training and skill enhancement.
• Supportive workplace with a professional atmosphere.
• Prospects for career advancement.
• Incentives based on performance aligned with company policies.
• Additional perks in accordance with company guidelines.

Additional Information

This role is exclusively available to female candidates who possess good communication skills and wish to establish a career in telecalling and customer service.