Temporary Wholesale Operations Support

About Lacoste

Lacoste represents the intersection of sports and fashion, symbolizing freedom of movement and transcending cultures with its timeless crocodile emblem. This distinguished French brand operates in close to 100 countries, combining expert craftsmanship with an omnichannel distribution approach. Lacoste values elegance in style and social responsibility, fostering a diverse community of 8,500 employees dedicated to building a future that embraces equal opportunities and diverse talents. It is a member of the MF Brands Group alongside Aigle, Gant, Tecnifibre, and the Kooples.

Role Summary

This temporary role (approximately three months) supports the Account Manager(s) to exceed sales and profit goals within the wholesale sales division. The candidate will assist in sales campaigns and daily operations, acting as an essential contact for wholesale accounts. Success requires a proactive approach, strong communication, and problem-solving capability.

Sales Support and Customer Service

• Offer assistance to wholesale clients by addressing inquiries and providing product details.
• Develop sales support tools and presentations tailored for market demands and ongoing seasons.
• Help update and maintain customer databases and sales records consistently.

Order Management and Operations

• Process wholesale orders, ensuring precision and timely fulfillment.
• Collaborate with inventory and logistics to coordinate order deliveries.
• Manage purchase order entries, track orders, and adjust order books including closing, extending, or moving orders.
• Monitor delivery reports and relay status updates to sales teams.

Systems Maintenance and Reporting

• Administer key systems such as NuOrder and Salesforce, including setup and updates.
• Create and share reports regarding open orders, estimated time of arrival, and weekly order statuses.
• Handle account setup and maintenance, return authorization/credit processing, and sample order handling.
• Provide ad hoc support for wholesale operations tasks as needed.

Required Qualifications and Skills

• Preferred experience working in wholesale environments.
• Proficiency in computer applications including Excel, Word, QRS, Outlook; Access and Orli systems knowledge is advantageous.
• Strong verbal and written communication skills are essential.
• Ability to work cooperatively within a team, maintain organization, and manage task priorities effectively.
• A passion for the product and for sales.
• Physical ability to lift or move items weighing up to 15 pounds.
• College degree is mandatory.

Core Company Values and Personal Traits

• Play as One Team: Respect for others and dedication to collective decisions and work.
• Play With Elegance: Pursuit of excellence and treating others with fairness and humility.
• Play By Daring: Courage to express ideas, try new initiatives, and seek new opportunities.
• Play With Tenacity: Commitment to ongoing improvement and learning from past setbacks.

Additional Information

This job description provides a general outline and may be adjusted at management’s discretion through verbal or written communication. Lacoste associates are expected to embody the core values of accountability, collaboration, care, and audacity in all roles.