Training Manager

About Subaru Australia

Subaru Australia is a trusted and well-known automotive brand that has been part of Australian families since 1973. As part of Inchcape, a leading global automotive distributor, Subaru merges strong global resources with a rich local heritage. This allows for significant impact in the automotive sector at both local and global levels.

Role Overview

This full-time position is based at the Norwest Head Office in New South Wales. The Training Manager role is much more than delivering training; it's about enhancing learning, capability, and performance across Subaru's dealer network nationwide. Reporting to the Director of Network Development & Operations, the incumbent will design and implement engaging training programs aimed at improving product knowledge, consultative sales skills, customer engagement, and overall dealer performance.

Key Responsibilities

• Develop and implement a comprehensive training strategy to bolster product knowledge and sales capability aligned with Subaru's brand differentiation.
• Create and facilitate face-to-face, virtual, and e-learning sessions for both dealer and internal teams.
• Design learning pathways that optimize performance and fulfill manufacturer objectives across sales and customer-facing personnel.
• Manage and update training materials and activities within the Learning Management System.
• Conduct training needs assessments and develop annual learning plans that reflect business priorities.
• Lead initiatives including dealer network drive experiences, product launches, and capability enhancement projects.
• Assess training effectiveness and report insights to stakeholders.
• Collaborate with Regional Field Representatives and the Network Development team to enhance dealer capability and ensure compliance with training standards.
• Establish trusted advisory relationships across the retail network concerning learning and development.
• Oversee training budgets and ensure compliance with all manufacturer and Inchcape policies.

Candidate Profile

• Proven experience in learning and development, training delivery, or capability building.
• Background in the automotive industry with a thorough understanding of dealership operations.
• Exceptional presentation, facilitation, and communication skills.
• Ability to engage and influence stakeholders at various organizational levels.
• A passion for mentoring, coaching, and developing others.
• Strong organizational skills, adept at managing multiple priorities independently.
• Familiarity with Learning Management Systems and e-learning platforms is advantageous.
• Willingness to travel as part of the role responsibilities.

Benefits and Culture

• Supportive and collaborative work environment with experienced leadership and stakeholders.
• Opportunity for professional growth and exposure to senior management within Subaru and Inchcape.
• The chance to make a tangible impact on dealer performance, customer experience, and business outcomes.
• Work within a company that is a leader in automotive distribution transformation.

Inclusion Commitment

Inchcape actively fosters an inclusive and diverse workplace where individuals feel valued, respected, and have equal opportunities to succeed.

About Inchcape

Inchcape is a major global automotive distributor operating in 38 countries with a workforce exceeding 16,000 employees. Its business model encompasses vehicle distribution, fulfillment, retail experiences, and tailored financial services. Inchcape Australasia employs over 1,300 people across Australia and New Zealand.