ATHIRA VINAYAN

About

Customer success and operations professional with 4+ years of experience managing client portfolios, cross-functional workflows, executive reporting, and service quality systems. Founded and operates a private limited company, with a strong analytical foundation from a BSc in Physics and multilingual client-facing experience.

Experience

• Client Relationship & Operations Manager
  Stay Kochi Rentals
  Dec 2025 – Present
• Founder & Program Manager
  Trip Tonics Tours & Travels Pvt Ltd
  2023 – Present
• Student Counselor & Client Success Lead
  Talking Chalks
  2022 – 2025

Education

• BSc Physics
  Mahatma Gandhi University
  Physics · Aug 2016 – Jun 2016

Skills

• Operations
• Power BI
• Tableau
• Google Workspace
• Salesforce
• Jira
• Confluence
• CRM
• Excel
• PowerPoint
• Business Operations
• Customer Success
• P&L

🗣️ Languages

• English · Fluent
• Hindi · Fluent
• Malayalam · Fluent
• Tamil · Fluent