Account Manager - B2B2C

About 1GLOBAL

1GLOBAL is a technology-focused global mobile communications provider specializing in enterprise and consumer connectivity solutions. We operate a top-tier telecom platform, featuring our own global mobile core network and industry-leading eSIM technology. Regulatory compliant in 40 countries worldwide, we support many leading banks, enterprises, and digital-first brands across sectors including neo-banking, fast-moving consumer goods, travel, and payment services. Currently, we enable seamless mobile connectivity for over 70 million users and devices globally.

Role Overview

We are searching for a skilled and energetic Account Manager to manage and grow our existing client relationships. This role involves closely working with customers to enhance satisfaction, resolve issues, and expand sales opportunities. Our product deeply integrates into client operations and is essential to their business success.

Key Responsibilities

• Act as the main liaison between key accounts, customers, and internal departments.
• Forge and sustain enduring relationships with decision-makers and key stakeholders to achieve exceptional customer satisfaction.
• Perform detailed needs assessments to identify customer requirements and detect new revenue possibilities within current clients.
• Collaborate with partner product teams to optimize our offering's market fit and conversion.
• Showcase and explicate product offerings to stakeholders, highlighting value and benefits.
• Negotiate contracts effectively to achieve and surpass sales goals.
• Keep updated on trends, market dynamics, and competitors in the telecommunications ecosystem.

Candidate Profile

• Possess 3-5 years of successful B2B sales experience, ideally in technology, telecommunications, or related fields.
• Proven expertise managing business customer accounts and boosting wallet share.
• Strong passion for the digital ecosystem and willingness to delve into technical product details.
• Excellent interpersonal, negotiation, and presentation abilities.
• Analytical thinker with problem-solving skills and methodical organizational approach.
• Demonstrated capability to cultivate relationships with C-level executives, product owners, and decision-makers.
• Background or familiarity with iOS or Android ecosystems is advantageous.

Benefits and Culture

• Opportunity to grow your career within one of the fastest expanding telecommunications companies, with over 100% year-on-year growth under visionary tech leadership.
• Exposure to significant transactions shaping the telecommunications future.
• Collaborate daily with an accomplished team including founders, board members, senior management, and esteemed external advisors.
• Work in a dynamic, innovative, and fast-paced environment that values every contribution.
• Benefit from professional development by working alongside industry leaders in a cutting-edge domain.
• Gain a global perspective and opportunities to work across various international 1GLOBAL offices.
• Experience an open communication culture fostering transparent dialogue and idea sharing.
• Join a results-oriented team driven by efficiency, creativity, and meaningful impact.

Equal Opportunity

1GLOBAL values diversity and inclusion, offering a collaborative and international workspace. We are committed to revolutionizing global connectivity and welcome applicants who share our vision.