Centre Manager

About the Role

As the Centre Manager at Industrious Asia Pacific in Singapore, you will oversee maintaining full occupancy and efficiently running the office. Being the primary representative, you are pivotal to shaping positive member experiences. Your success will depend on keeping your team motivated and focused on delivering excellent results to satisfy members. You'll report to the Country General Manager.

Key Responsibilities

• Launch the office with strong occupancy and consistently achieve full space utilization.
• Manage office metrics including occupancy, revenue, profit, budget adherence, member satisfaction, and growth.
• Collaborate with Marketing to ensure effective lead conversion into business for the office.
• Partner with the Country General Manager to oversee the office's P&L, analyzing financial results and preparing performance reports.
• Exercise diligent cost control measures when necessary to maintain budget health.
• Develop and implement operational systems ensuring smooth daily office functions in cooperation with the Operations team.
• Lead all office facets such as sales, operations, strategy, and analytics through comprehensive oversight.
• Hire, coach, and motivate the office team with a balance of professionalism and warmth, ensuring strong policies and procedures are in place.
• Maintain composure and a positive outlook during stressful events, supporting both team and stakeholders.
• Design and optimize processes to enhance member experience and operational efficiency.
• Support sales activities, office tours, and strategy development aimed at boosting occupancy and engagement.
• Ensure local compliance with regulations and Industrious standards.
• Uphold brand standards, ensure member and team safety, and represent the company effectively at appropriate forums.

Candidate Profile

• Holds a recognized qualification from an accredited institution.
• Possesses at least five years of leadership experience with proven success in surpassing sales goals and motivating teams to excel.
• Exceptionally skilled at problem-solving under ambiguity and uncertainty.
• Proficient user of Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills to manage multiple tasks efficiently.
• Capable of making well-informed decisions even with tight deadlines.
• Thrives in a dynamic, fast-paced environment.
• Exhibits strong technical and analytical capabilities.
• Demonstrates team leadership with the ability to drive productive meetings across disciplines.
• Maintains high ethical standards aligned with company values and consistently aims to meet or exceed expectations.

Perks and Benefits

• Attractive salary package.
• Opportunities for career advancement.
• Standard five-day work week.
• Paid annual leave and birthday leave.
• Monthly allowance for mobile expenses.
• Flexible benefits covering medical and approved wellness programs.
• Work environment designed for collaboration among diverse cultures.
• Chance to engage with teams from different regional offices.

Additional Information

Interested candidates should send their updated CVs to the company email for consideration. Note that unsolicited candidate submissions from recruiting partners without prior agreements will not be entertained, and fees for such placements will not be accepted.