Coordinator - Administrative Support

Position Overview

This role acts as the primary contact for clients, managing communications via phone and email to handle inquiries and requests efficiently. Responsibilities include managing data entry and retrieval using computer systems to update records, reservations, and respond to guest questions. The coordinator utilizes various office equipment and software such as word processors, spreadsheets, databases, and presentation tools to prepare documents and correspondence. Accuracy and thoroughness in proofreading and editing all communications are essential.

Key Duties

• Operate office technology including computer systems and point-of-sale devices.
• Maintain compliance with company policies and ensure a professional appearance at all times.
• Safeguard confidential information and company property.
• Greet and assist guests according to the organization's standards, including addressing special needs and expressing appreciation to guests.
• Communicate effectively and professionally, both verbally and in writing.
• Foster positive relationships with colleagues and support teamwork to achieve shared objectives.
• Report any workplace incidents or unsafe conditions to management promptly.
• Perform light physical tasks such as moving or carrying items weighing up to 10 pounds as necessary.
• Carry out additional reasonable tasks as assigned by supervisors.

Company Commitment

Marriott International is an equal opportunity employer dedicated to embracing diversity and inclusivity. The company values the unique backgrounds and experiences of its associates and prohibits discrimination on any legally protected basis, including disability and veteran status.

About St. Regis Hotels & Resorts

Blending timeless elegance with pioneering spirit, St. Regis Hotels & Resorts delivers refined experiences at over 50 luxury hotel and resort locations worldwide. Originating with the first St. Regis hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains devoted to exceptional personalized service provided by a team merging classic sophistication with modern sensibility, including the iconic butler service. Joining St. Regis means becoming part of a global brand portfolio under Marriott International, offering an environment to excel professionally and achieve personal career goals.