Front Desk Coordinator

About Clay

Clay’s purpose is to help organizations bring growth ideas to life. The company views growth as a creative discipline rather than a fixed formula, and believes that winning the right customers requires original thinking and ongoing experimentation. As AI speeds up execution and makes common tactics easier to replicate, Clay sees creativity as the most durable advantage. The platform is already supporting thousands of customers, including Anthropic, Notion, Google, and Ramp, with go-to-market efforts powered by unique data, signals, and AI research.

In 2025, Clay completed a $100M Series C led by investors such as Sequoia, CapitalG, and First Round, and the company also surpassed $100M in revenue. In 2026, it announced a second employee tender offer within nine months at a new $5B valuation, and also introduced a community equity round for customers, agency partners, and club members.

More about the company

• Clay’s community includes more than 11,000 customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30,000 members on Slack.
• The team is known for a distinctive culture that extends beyond work, with employees who are DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
• Employees can access free coaching from world-class specialists in creativity, management, and related areas.
• The company follows operating principles such as negative maintenance and non-attached action to guide how it works.
• Clay has been featured in outlets such as the New York Times, Forbes, and First Round Review.

Role overview

Clay is hiring a Front Desk Coordinator for its New York City headquarters. This person will serve as the first point of contact for employees, guests, and partners, shaping the experience people have from the moment they arrive. The role goes beyond standard reception work and includes maintaining a welcoming atmosphere while supporting access, security, mail handling, safety, and events. The position reports to the Workplace Experience Lead and may convert into a full-time role.

What you'll do

• Welcome visitors and employees with professionalism and warmth, setting a strong first impression for the headquarters.
• Stay ahead of people’s needs, solve issues quickly, and make the experience smooth for candidates, executives, and new joiners.
• Handle building-related coordination such as candidate registration, ticket submission, and communication about maintenance concerns.
• Oversee access procedures by checking badges, registering visitors in Envoy, and following all security requirements.
• Keep accurate daily records, incident notes, and security paperwork, and escalate safety or maintenance problems promptly.
• Support office events by managing sign-in, badge handouts, and NDA completion in partnership with the Workplace Experience Team.
• Track, sort, and distribute incoming mail and packages while keeping the package area organized and deliveries moving on time.
• Look for opportunities to improve visitor experience with AI and contribute ideas that make operations more seamless and modern.

What you'll need

• At least 2 years of relevant experience in a workplace or front-desk environment.
• Strong emotional intelligence and the ability to build rapport across all levels of the organization.
• Comfort shifting between different tasks and priorities throughout the day.
• Excellent organization and attention to detail, with the ability to remain composed under pressure.
• Clear, polished communication skills in person, by phone, and in writing.
• High level of discretion and a proven ability to keep business matters confidential.
• Ability to work well across teams and help connect people to deliver a strong office experience.

Compensation

The listed salary range for this role is $85,000 to $100,000 per year.

Additional information

This role is based onsite at Clay’s New York City office. Clay is an in-person company across its three global offices and believes collaboration in the same physical space supports culture and creative work. The job description also notes that the role is expected to be the first face people see when entering the office.