Front Office Agent

About Mövenpick Hotel München Airport

The Mövenpick Hotel München Airport is a prestigious 4-star hotel featuring 165 rooms, part of the Revo Hospitality Group. Located in Hallbergmoos just minutes from Munich International Airport, it provides an international work environment near Bavaria's capital. The hotel primarily serves business travelers, crews, and vacation guests who value convenience and dependable service. The team ensures a smooth experience through professionalism, friendliness, and efficiency.

Guests can enjoy a diverse culinary selection including an international and regional cuisine restaurant, a bar for relaxed evenings, and a comprehensive breakfast buffet to start the day well.

As a member of the Revo Hospitality Group, the hotel blends the dynamic atmosphere of an international airport with a structured workplace. Employees contribute to an environment where internationality, service excellence, and teamwork are core values.

Key Responsibilities

• Welcoming and attending to guests as the first contact point at the reception.
• Ensuring smooth operations from check-in to check-out.
• Coordinating communication among all departments to optimize guest service.
• Managing cashier duties and accurate accounting at the front desk.
• Fulfilling guests' individual requests with dedication, attentiveness, and a service mindset.
• Handling both individual and group reservations efficiently.

Candidate Profile

• Completed vocational training in hospitality or initial work experience as a career changer passionate about guest services.
• Strong service orientation and ability to make guests feel genuinely welcomed.
• Proficient in German and English, both spoken and written, for daily communication with international visitors.
• Organizational skills enabling multitasking, even under stressful conditions.

Benefits

• Supplementary pay for Sundays, public holidays, and night shifts added to your base salary.
• Increasing vacation entitlement with length of service to reward dedication.
• An extra day off during your birthday month.
• Continuous personal and professional development opportunities via the in-house academy.
• Employee discounts across all group hotels extend to your family and friends.
• Commuting cost subsidy to support your daily travel.
• Exclusive discounts on fashion, technology, and events through partner offers.
• Additional benefits accessible through the Accor hotel network.