Home Delivery Driver

Role Overview

Join a vibrant, fast-moving retail environment committed to delivering exceptional service and quality to local communities. As a Home Delivery Driver, you will play a crucial role in transporting customers' grocery orders from store to doorstep promptly and in excellent condition.

Key Responsibilities

• Operate a 3.5-tonne van to deliver groceries timely to customers' homes across diverse routes and conditions.
• Perform vehicle inspections to ensure cleanliness, organization, roadworthiness, and secure loading before delivery trips.
• Deliver outstanding customer service by addressing queries, managing substitutions, and communicating any delays transparently.
• Develop strong familiarity with store products, services, and current promotions to offer informed recommendations.
• Contribute to in-store activities when not engaged in deliveries, supporting team needs as required.

Candidate Profile

• Must be over 18, holding a full UK or EU driving license for at least 12 months with no more than six penalty points.
• Eligible to work in the UK and able to successfully complete a driving risk assessment during the recruitment process, as well as a driving evaluation upon hire.
• Skilled in safely operating larger vehicles through diverse environments including busy urban streets and narrow rural roads, and adept at navigating a variety of residential locations.
• Enjoys a dynamic, physically active, and fast-paced workplace, capable of independent problem-solving and thriving in team settings.
• Adaptable and flexible, willing to learn new digital tools and handle up to 15kg loads securely.
• Conscious driver adhering to safety standards, aided by in-cab AI technology monitoring driving behaviour to enhance road safety.

Benefits and Perks

• Employee discount card: 10% off at several store brands after four weeks, with a 15% discount on Fridays and Saturdays at the main store.
• Complimentary food and hot beverages provided for staff in all stores.
• Generous paid leave including holiday entitlement proportional to hours worked and parental leave options.
• Competitive pension scheme matching contributions between 4% and 7.5%.
• Opportunity to participate in share purchase schemes at discounted rates.
• Access to various discounts for gym memberships, dining, holidays, and retail vouchers.
• Comprehensive wellbeing support, including free and confidential Employee Assistance Programme services.

Additional Information

Applications are reviewed on a rolling basis, so early submission is encouraged. Candidates can contact the store directly for status updates. The employer prioritizes inclusivity and offers reasonable accommodations throughout hiring and employment. Various development programs, such as mentorship and career advancement pathways, are available. As a Disability Confident Leader, candidates demonstrating the highest match to role criteria through online assessments will be prioritized for interviews.