House Manager

Position Overview

We are looking for a highly experienced, organized, and reliable House Manager of Arab nationality to efficiently manage daily activities at a private residence for an Emirati family. The role demands overseeing household operations, supervising domestic personnel, liaising with maintenance and service providers, and ensuring exceptional standards of cleanliness, organization, and hospitality. Confidentiality is paramount in all aspects of the role.

Key Responsibilities

• Manage the daily functioning of the household to guarantee smooth operations.
• Recruit, train, supervise, and assess household staff, including housekeeping, culinary, chauffeurs, childcare providers, and other domestic roles.
• Create staff schedules, delegate tasks, and monitor work quality.
• Maintain the property to the highest standards concerning cleanliness, appearance, and operational efficiency.
• Arrange and coordinate maintenance, repairs, and renovation projects with external contractors and service companies.
• Oversee household inventories, manage supplies, and procure groceries, household necessities, and luxury items.
• Handle household budgets, track expenses, and manage payments to vendors.
• Communicate with suppliers, contractors, and service providers to ensure excellent service delivery and cost effectiveness.
• Organize family events, private functions, and special celebrations at the residence.
• Collaborate closely with the family's Personal Assistant and Travel Planner for schedule management and travel preparations.
• Ensure compliance with household policies, security protocols, and privacy measures.
• Maintain confidential documentation related to family and household activities.
• Respond promptly and professionally to emergencies and operational challenges.
• Uphold the family's standards and preferences across all household functions.

Qualifications

• Preferably hold a Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related discipline.
• Possess a minimum of 5 years experience in roles such as House Manager, Estate Manager, Hospitality Manager, or equivalent positions.
• Prior work experience with VIP families, ultra-high-net-worth individuals, royal households, or private family offices is highly desirable.
• Exhibit strong leadership capabilities and proficient people management skills.
• Demonstrate excellent organizational skills and a problem-solving mindset.
• Experience managing diverse household staff and liaising with external vendors.
• Familiarity with Microsoft Office and household management software is an advantage.
• Proficient communication in English is essential; Arabic language skills are beneficial.
• Holding a valid UAE driving license is preferred.

Core Skills and Competencies

• Proven leadership and team management skills.
• Exceptional organizational and multitasking abilities.
• Meticulous attention to detail with dedication to maintaining high service quality.
• Financial management and budgeting expertise.
• Experience overseeing vendors and contractors.
• Strong interpersonal and communication abilities.
• High levels of discretion, professionalism, and integrity.
• Capability to remain calm and efficient under pressure.