Human Resources Generalist

About the Role

AlphaStaffHCM is looking for a Human Resources Generalist who will offer comprehensive HR support to clients nationwide via virtual and onsite interactions. This position involves assisting clients and internal teams with HR guidance, service plan execution, and organizational needs assessment.

Primary Duties

• Act as an HR advisor to clients, offering counsel on employee relations matters such as evaluations, improvement plans, investigations, and terminations while reporting outcomes to promote best practices and reduce organizational risks.
• Help clients identify HR challenges, explore solutions, and support the implementation of agreed strategies.
• Assist clients in developing company policies and utilizing HR vendor systems like ATS, background checks, salary surveys, LMS, and HRIS onboarding.
• Create employee handbooks compliant with state and federal regulations using the company's handbook builder tool.
• Deliver training sessions and webinars on HR topics and system use.
• Collaborate with HRIS users internally and externally to understand needs and implement solutions.
• Provide technical support including employment verification, labor law poster management, compensation reporting, password resets, and certificate of insurance requests.
• Support Client Services with Salesforce case management and closure.
• Continually enhance HR knowledge through education, professional reading, and networking.
• Perform additional related responsibilities as needed.

Qualifications

• Bachelor's degree required.
• At least three years of experience as an HR Generalist, including administration of leave and compliance with FMLA, ADA, and related laws.
• Thorough understanding of federal and state HR laws and best practices.
• Experience researching HR regulations and evaluating resource validity.
• Ability to work from a quiet home office and willingness to travel for client visits.
• Multi-state HR experience is preferred.
• Background in client service or account management is a plus.
• Experience presenting to groups in-person or via webinar is desirable.
• Specialized training in areas like employee relations, payroll, benefits, and workers' compensation is advantageous.
• Bilingual Spanish skills are preferred but not required.

Skills and Competencies

• Quick learner comfortable adapting to new situations.
• Dedicated to delivering excellent customer service.
• Strong skills in planning, communication, and follow-up.
• Proficient with Microsoft Office applications.
• Excellent organizational, analytical, problem-solving, and time management abilities.
• Familiarity with cloud applications such as HRIS, CRM, ATS, talent and performance management systems, document management (e.g., SharePoint), social media, chat/video tools (Teams, Zoom), and Salesforce.

Work Environment

This predominantly office-based role involves computer work either in a corporate or home office. Responsibilities include virtual and in-person meetings, company events, and training participation. The employer provides accessible and inclusive workspaces with accommodations for disabilities as needed.

Compensation and Benefits

• Competitive salary ranging from $65,000 to $75,000, commensurate with experience.
• Robust benefits including medical insurance with significant employer coverage, dental, vision, long-term disability (fully employer-paid), supplemental insurances, health and flexible spending accounts with employer contributions, pet insurance, legal discounts, and more.
• Retirement plan featuring 401(k) with company contributions.
• Wellness initiatives such as ongoing events, challenges, employee assistance programs, discounts, and a culture promoting work-life balance.
• Generous paid time off including holidays, floating holidays, and volunteer leave.

Company Overview

Operating since 1997, AlphaStaffHCM delivers HR outsourcing services nationwide to diverse businesses. Being majority-owned by its management allows significant investment in employees and clients. The firm prides itself on adaptable, solutions-driven approaches to human capital challenges, nurturing a diverse, collaborative culture that values every opinion.

Equal Opportunity and Compliance

AlphaStaff, Inc. is committed to equal employment opportunity and prohibits discrimination and harassment on all protected grounds. Drug and alcohol testing may be conducted in compliance with laws. The company adheres to FMLA, EPPA, and other regulatory requirements to ensure a supportive and lawful workplace.

Additional Information

This position is a corporate internal role, separate from client-facing staffing services.