Junior IT Support Engineer
Dumfries, Scotland, United Kingdom ・ フルタイム
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- 6時間前
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- 教育
- Any graduate or equivalent qualification suitable for starting an IT career
- 資格
- Applicants must have the legal right to work in the United Kingdom and meet any disclosure requirements relevant to the position. Individuals interested in developing an IT career, including those without prior experience, are encouraged to apply. International candidates should confirm work visa e…
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仕事内容
About the Role
We are seeking a motivated and enthusiastic Junior IT Support Engineer to join our User Support team at NHS Dumfries & Galloway. This position presents an excellent opportunity for individuals aiming to begin or grow their career in IT within a large and complex healthcare organisation. The role is crucial to maintaining the reliability and effectiveness of digital services to support patient care.
Responsibilities
- Provide first-line IT support to staff throughout the organisation, diagnosing hardware, software, and access issues.
- Assist with deployment, setup, and upkeep of devices.
- Work with various technologies including Microsoft 365, Active Directory, and endpoint hardware.
- Collaborate with senior engineers and specialist teams to resolve technical problems.
- Participate in service improvements and share knowledge to enhance team capabilities.
Candidate Profile
- A keen interest in IT and technology.
- Strong problem-solving abilities and effective communication skills.
- Customer-focused approach capable of supporting users of all levels.
- Willingness to learn and grow within a structured support framework.
- Previous IT support experience is an advantage but not mandatory; early-career candidates are welcome.
Why Join Us?
- Entry pathway into a professional NHS IT career.
- Exposure to a broad range of IT systems and technologies.
- Supportive, experienced team environment.
- Access to comprehensive training and development programs.
Career Prospects
This opportunity is designed as a career builder offering advancement into diverse IT roles including support engineering, infrastructure, application support, cybersecurity, and digital project facilitation. The organisation is dedicated to staff development and career progression within Digital, Data and Technology services.
Additional Information
- Disclosure Scotland checks may be required depending on role specifics, with changes to PVG requirements effective April 2025.
- NHS Dumfries & Galloway promotes equality, diversity, and inclusion in its workforce.
- Public protection policies uphold child and adult safety in accordance with international human rights standards.
- Applicants must have the legal right to work in the UK; sponsorship for work visas is subject to eligibility and not provided for bank contracts.
- Professional registration with appropriate UK bodies is required for roles that specify this.
- Staff benefit from free unlimited parking at hospital sites across Dumfries & Galloway.
Application Notes
- Applicants must submit a unique, personal application without copying or extensive use of AI tools; responses must reflect the applicant’s own skills and experience.
- CV uploads will not be used for shortlisting.
- Assessment questions within the application must be completed personally, with recommended preparation outside the online form.
- Vacancies may close early due to high application volumes, so early application is advised.
- Recruitment communication occurs by email; ensure accurate and regularly checked email contact details.
- For assistance with the online application system, candidates can contact the Jobtrain Candidate Support Hub.