Language Course Administrator

About the Organization

The Goethe-Institut represents the cultural institute of the Federal Republic of Germany worldwide. Its mission includes promoting knowledge of the German language internationally, supporting cultural collaboration, and providing comprehensive insights into Germany’s cultural, social, and political landscape.

Role Overview

The Goethe-Institut Singapore is seeking a motivated individual to start in September 2026 as a Language Course Administrator. This full-time role involves advising on language courses and exams, managing enrolments for adult, children, and corporate courses, and ensuring smooth operational processes.

Key Responsibilities

• Provide detailed information and consultation on language courses and examinations in person, via telephone, and by written communication.
• Handle course and exam sales, including invoicing, payment collection, record maintenance, and accounting tasks.
• Coordinate and process enrolments for courses and examinations, managing all related correspondence.
• Support examination administration, including preparation, filing, and reporting duties.
• Address and resolve customer complaints professionally.
• Issue attendance certificates to participants.
• Maintain business correspondence and organized filing systems.

Candidate Requirements

• Completion of a formal commercial qualification or equivalent expertise.
• Previous experience in customer service and administrative roles is advantageous.
• Strong customer orientation with a high level of service focus.
• Fluent in English with effective organizational capabilities.
• Capable of working independently and demonstrating proficiency with Word, Excel, and PowerPoint.
• Willingness to learn and adapt to the enrolment software system.
• Team-focused mindset with excellent communication skills and intercultural sensitivity.
• Ability to manage workload under pressure and flexibility to work outside standard hours.
• Knowledge of German language is beneficial but not mandatory.

Additional Information

This position requires a commitment of 40 working hours weekly. The role offers an engaging variety of tasks, a stimulating work environment, and compensation aligned with the Goethe-Institut’s local salary framework.

Qualified candidates should submit a motivation letter, CV, and relevant certificates via email only. Applications must indicate earliest availability, nationality, and visa status in Singapore. The deadline for submitting applications is 7 August 2026.

Due to anticipated high application volumes, only shortlisted candidates will be contacted for interviews.