Maintenance Officer

About Crystalbrook Byron

Located in Talofa, New South Wales, Australia, Crystalbrook Byron is a luxurious 5-star resort set within 45-acres of enchanting subtropical rainforest. Only five minutes from Byron Bay’s vibrant center, the resort offers a tranquil rainforest retreat paired with upscale amenities designed to refresh guests' minds and spirits. The resort emphasizes sustainable and unforgettable guest experiences as part of its core mission.

Crystalbrook Collection stands apart with its innovative approach to hospitality, embracing responsible luxury infused with creativity, positivity, and enjoyment. By placing people and place at the forefront, the group fosters a unique hospitality culture driven by values of customer obsession, collaboration, and courage. Their commitment is to craft exceptional guest experiences and lead a new era in hospitality.

Role Purpose and Responsibilities

As a Maintenance Officer, you will play a key role in ensuring the safety and consistent availability of resort facilities and equipment. Your responsibilities include:

• Maintaining the resort’s asset value and creating a positive impression for guests
• Performing daily maintenance tasks and adhering to scheduled preventative maintenance
• Assisting with the upkeep of the lush rainforest garden environment
• Prioritizing workplace health and safety in all maintenance activities
• Addressing urgent repair needs promptly
• Inspecting and managing tools and equipment to ensure reliability
• Willingness to engage hands-on with various maintenance duties

Skills and Experience Requirements

• Proven experience in maintenance with a hands-on, problem-solving mindset
• Ability to balance effective maintenance scheduling with guest safety and minimal disruption
• Background in maintenance and upkeep within a customer-focused environment
• Availability to work weekends as required

Why Join Crystalbrook Byron

• Collaborate with outstanding colleagues in a supportive and dynamic workplace
• Enjoy a 50% discount on food and beverage across all Crystalbrook dining venues
• Access to discounted room rates starting at $99 and exclusive friends and family offers
• Benefit from enhanced parental leave and lifestyle perks
• Work within a company dedicated to sustainable practices and environmental responsibility
• Engage with internal career mobility programs and rewards systems
• Participate in ongoing online learning and career development opportunities
• Contribute to a diverse and inclusive culture fostering collaboration and innovation
• Explore limitless growth opportunities in a rapidly expanding hospitality group
• Join regular service recognition events and team bonding activities

Diversity and Recruitment Process

Crystalbrook values diversity and inclusion, encouraging applicants from all backgrounds. Applicants requiring accommodations during recruitment are invited to communicate their needs to facilitate optimal performance. The hiring process may include verification of eligibility documents, police clearance checks, and employment references.

About Crystalbrook Collection

Crystalbrook Collection is a distinguished hotel developer and operator in Australia, managing a portfolio of luxury hotels, restaurants, and bars valued over AUD 1 billion across New South Wales and Queensland. With ongoing expansion plans including new properties in Adelaide and Canberra by 2026, the group aims to extend its influence domestically and internationally, embracing differences and celebrating uniqueness in all its ventures.