Operations Coordinator

Overview

Join a Fortune Global 500 company recognized for fostering innovative ideas and a culture that nurtures growth. This role offers a chance to engage with skilled teams and develop professionally in a dynamic environment that drives success.

Role Summary

The Operations Coordinator is responsible for delivering customer service to both internal and external clients, handling data entry tasks such as order processing, document scanning, and shipment routing. The position also involves problem-solving and maintaining professional relationships with customers.

Key Responsibilities

• Manage workforce management software exceptions efficiently.
• Compile and supply various reports, carrying out analyses as necessary.
• Oversee administration of discretionary leave, vacation, and compensation day requests.
• Conduct special projects and deployments, including research, analysis of operational data (daily, weekly, and monthly), and execute process improvements and innovations.

Qualifications

• High school diploma, GED, or equivalent international certification.
• Strong capabilities in written and oral communication.
• Ability to handle multiple tasks simultaneously.
• Proficient in Microsoft Word, Excel, Access, and Outlook.
• Flexibility to work varying hours and occasional overtime.

Additional Information

This is a permanent role based in Auckland, New Zealand. The employer is committed to maintaining a workplace free from discrimination, harassment, and retaliation.