Strategy & Operations Lead

About BJAK

BJAK was founded in 2019 with the mission to provide smarter ways for people to plan, save, and grow their money. Initially launching the first mobile-first insurance platform accessible online to millions across Southeast Asia, BJAK has become the region's leading insurance platform. The company's scope is expanding to support additional financial activities including spending, saving, investing, exchanging, and traveling, helping users maximize their money daily.

Operating globally with a diverse team of over 20 nationalities working both remotely and from offices, BJAK values passionate individuals who prioritize impact over hours, strive to build innovative financial products, and aim to democratize access to superior financial applications.

Role Overview

The Strategy & Operations Lead will collaborate closely with core teams across engineering, product, hiring, operations, and business development, focusing on critical initiatives with high impact. This role will involve addressing new challenges, developing new capabilities, and driving execution in key areas as BJAK grows.

Key Responsibilities

• Lead and execute high-priority projects spanning the business.
• Partner with leadership to tackle challenges related to business and product development.
• Establish and expand teams, processes, and organizational capabilities to support company growth.
• Oversee cross-functional projects from initial planning stages through to completion.
• Conduct market research and explore new products and business opportunities.
• Enhance operational effectiveness by detecting issues and implementing practical improvements.
• Take full ownership of projects to deliver significant business results.

Candidate Profile

• Demonstrates exceptional problem-solving skills and strong business acumen.
• Adaptable learner with the ability to quickly adjust to new challenges.
• Flexible working style capable of collaborating across multiple business functions.
• Exhibits strong execution and ownership in dynamic environments.
• Superior communication and stakeholder management abilities.
• Skilled in managing multiple competing priorities efficiently.
• Inquisitive, resourceful, and motivated to create impactful solutions.

Who This Role Is Unsuitable For

• Individuals who prefer primarily attending meetings.
• Those unable to proactively and professionally follow up on tasks.
• People who require rigid scopes and slow-moving timelines.
• Candidates who avoid dealing with complex cross-functional challenges.
• Those who generate lengthy reports without clear decisions or defined next steps.

Additional Details

• This is a remote position; however, applicants must be residing in Australia as the role is focused on the Australian market.
• Proficiency in English is essential as it is the main language used across global teams.

Interview Process

• The hiring process is streamlined to be swift, comprising an online assessment or practical task, a role-specific interview, followed by a final round interview with the CEO.
• Strong candidates may receive offers within one week from beginning the interview process.
• Applicants who complete assessments promptly will be given priority.