Sustainability & Operations Analyst

About Us

We are revolutionizing the baby industry in the UK by creating the most efficient circular waste system. Through our proprietary AI technology, we connect the lifecycle of baby clothes from purchase to disposal, providing busy parents with convenience, incentives, and transparency. Our business includes selling essential baby products and encouraging customers to return used garments of any brand. These returned items are then directed into four main circular pathways: resale, recycling, redesign, and donation. Our proven business model, branded 'Baby Basics,' validates the potential of baby waste as a valuable resource and generates solid revenue. We are growing rapidly and targeting a seed funding milestone this year with the expansion of our dedicated team.

Role Overview

As a Sustainability & Operations Analyst, you will operate within a small startup environment, taking ownership of the product disposal operations. You'll focus on enhancing the quality of the collection process and optimizing revenue from returned goods using data analytics and innovative technological solutions. Your role will involve hands-on support in the warehouse alongside future-focused strategic development to scale the business. We expect you to enjoy autonomy, adaptability, and eager learning to shape your career trajectory as the company expands.

Key Responsibilities

• Lead project management for the Photo Recognition Initiative, coordinating with the Technical Lead to bridge technology and operations for improved adoption.
• Analyze and oversee the clothing sorting workflow to scale from processing 1,000 to 5,000 items monthly and reduce processing time below 20 seconds.
• Manage partnerships with 12 nursery collaborators in London, facilitating monthly collection drives and enhancing collaborative activities.
• Supervise the customer relationship management of the send-back scheme, targeting a 50% return rate of purchased clothing.
• Utilize data to design strategies for maximizing revenue streams by connecting with recyclers and upcycling designers and producing actionable insights and impact reports.
• Handle sales channels by managing Shopify inventory and forecasting demand to align with opportunities aiming for £15,000 per tonne in returns.

Skills and Qualifications

• Basic knowledge of artificial intelligence with enthusiasm to learn and apply AI tools.
• Strong dedication to sustainability and generating positive environmental impact.
• Effective communication skills for proposing and executing operational strategies.
• Advanced numerical and analytical abilities for comparative data analysis and opportunity identification.
• Exceptional relationship management and insight into customer requirements.
• Proactive, hands-on approach focused on delivering tangible results.
• Must be located in London with a valid driving license.

Additional Information

The role involves intensive project and operational management within a growing startup environment, requiring a versatile and driven individual ready to face challenges and contribute to shaping innovative solutions in baby industry sustainability.