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S

Technical Support Executive

SD Computronix

Chennai, Tamil Nadu, India ・ フルタイム

最初に応募しよう

経験
どれでも
給料
INR 13,000 – INR 22,000 / month
求人情報
1
投稿済み
2時間前
作業モード
在任中
教育
10th or 12th pass with a diploma in Computer Hardware & Networking
資格
Open to candidates meeting the above academic and technical qualifications, preferably those living near the store for easier commute.
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応募必須

勤務地

仕事内容

Overview

The role requires candidates who have completed at least 10th or 12th grade education and possess a diploma in Computer Hardware and Networking from a recognized technical institute. Practical experience of six months in on-field hardware troubleshooting with desktops or laptops is preferred.

Key Responsibilities

  • Diagnose and resolve hardware and software issues for desktops and laptops at a basic Level 1 support capacity.
  • Install and activate software applications including MS Office, Adobe Photoshop, and Adobe Suite.
  • Set up and troubleshoot wireless printers and routers.
  • Demonstrate laptop functionalities effectively to customers with assured knowledge.
  • Promote and explain Zip services to every customer who buys laptops and attempt to upsell the relevant service.

Working Hours and Leave

The store operates from 12:30 PM until closing hours around 8:30 to 9:00 PM. Work is scheduled on Saturdays and Sundays, with the option to take a leave day from Monday to Friday. All festivals require attendance as per store policy, though compensatory leave will be granted later.

Language and Location Preference

Applicants should be proficient in Hindi, local regional languages, and possess basic English communication skills. Preference will be given to candidates residing near the store location to minimize commute time.

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