Windows Administrator

Role Overview

This position is for a Windows Administrator responsible for keeping Windows-based infrastructure stable, secure, and available across production and non-production environments in Bengaluru East.

Core Responsibilities

• Take ownership of day-to-day administration, setup, and upkeep of Windows servers and the services running on them.
• Handle account, group, and permission administration while enforcing secure access practices and internal policy requirements.
• Track server health, usage, and uptime, and act early to prevent service disruption.
• Carry out operating system patching, security updates, and firmware refreshes in line with approved change-control and ITIL-driven processes.
• Investigate and close incidents involving Windows servers, Active Directory, and connected infrastructure within agreed service levels.
• Oversee backup, restore, and disaster recovery activities for Windows environments, including regular testing and documentation of recovery procedures.
• Prepare and keep current technical records such as configuration notes, standard operating procedures, and infrastructure diagrams.
• Work with networking, security, and application teams during deployments, integrations, and environment changes.
• Join the on-call roster and support maintenance windows as well as urgent production incidents when required.
• Look for ways to automate, streamline, and standardize recurring Windows administration activities.

Required Qualifications

• A B.Tech degree or an equivalent qualification in Computer Science, Information Technology, or a closely related discipline is required.
• At least 5 to 8 years of practical experience supporting Windows administration in medium to large enterprise environments.
• Strong working knowledge of Windows Server installation, configuration, and ongoing administration.
• Good command of Active Directory, DNS, DHCP, Group Policy, and foundational networking concepts.
• Prior exposure to incident, problem, and change management in structured ITIL-based operations.
• Experience with monitoring tools, log review, and performance tuning for Windows servers.
• Ability to produce and maintain accurate technical documentation and operational runbooks.
• Strong troubleshooting ability and the confidence to work both independently and as part of a team.
• Knowledge of more than one technology.
• Basics of architecture and design fundamentals.
• Knowledge of testing tools.
• Awareness of agile methodologies.
• Understanding of project life cycle activities for development and maintenance work.
• Understanding of one or more estimation methods and quality processes.
• Basic business domain awareness to interpret business requirements.
• Strong analytical capability, solid technical skills, and good communication ability.
• Good understanding of the technology and the domain.
• Ability to demonstrate sound understanding of software quality assurance principles, SOLID design principles, and modelling methods.
• Awareness of current technologies and industry trends.
• Excellent problem-solving, analytical, and debugging skills.

Additional Notes

The role includes work across both production and non-production systems, participation in maintenance schedules, and support during critical incidents. It also emphasizes continuous improvement through automation, optimization, and standardization of operational tasks.