Assistant Store Manager

About More Retail

More Retail, operating under Amazon, stands as one of India's prominent supermarket chains, recognized for its quality products, exemplary customer service, and rapid expansion across regions.

Job Location

Positions are available across multiple locations including Sindagi, Indi, Badami, and a variety of other sites in North, Central, and Coastal Karnataka.

Position Summary

The Assistant Store Manager (Duty Manager) will be responsible for supervising daily store functions, ensuring excellent customer experience, and managing the store staff throughout assigned shifts. Preference is given to professionals with experience in supermarkets or grocery settings. However, candidates from fashion retail, quick service restaurants, or lifestyle sectors possessing robust leadership and customer service skills are also considered.

Key Duties and Responsibilities

• Oversee smooth and efficient store operations during assigned shifts.
• Manage floor operations, allocate staff, and ensure superior customer service.
• Monitor inventory levels, stock availability, and implement control measures to reduce shrinkage.
• Supervise cashier operations, ensuring accurate billing and cash handling.
• Address customer complaints and escalations, maintaining high satisfaction levels.
• Uphold store standards in hygiene, safety, and regulatory compliance.
• Support the Store Manager in reaching sales goals and targets.
• Provide guidance, mentorship, and motivation to store associates.

Experience and Educational Requirements

• Demonstrated experience in store operations management and team leadership.
• Solid understanding of merchandising, inventory management, and customer interaction.
• Basic educational qualifications are acceptable.

Selection Process

• Initial online test.
• Followed by one face-to-face interview.
• Concluding with one online interview round.

Desired Competencies

• Leadership and effective team management capabilities.
• Excellent communication and customer service aptitude.
• Strong problem-solving and critical decision-making skills.
• Familiarity with retail key performance indicators, shrinkage controls, and store policies.

Career Progression and Training

More Retail provides accelerated career advancement opportunities along with structured training programs, enabling Assistant Store Managers to quickly ascend to Store Manager roles overseeing larger responsibilities.

Additional Information

Candidates interested in applying may contact the HR team via call or WhatsApp at 9591891671 or email their resumes to menon.mohan@moreretail.in.