Assistant Store Manager

Role Overview

The Assistant Store Manager assists the Store Manager in managing day-to-day retail activities, ensuring high customer satisfaction and meeting sales targets. This role steps in as Manager on Duty when the Store Manager is unavailable.

Key Responsibilities

• Support the Store Manager in staff supervision and operational duties.
• Assist with merchandising, unpacking daily deliveries, and stocking shelves.
• Deliver excellent customer service and handle escalated customer concerns effectively.
• Train, coach, and develop team members to enhance performance.
• Manage cash operations and perform store opening and closing procedures as required.
• Delegate responsibilities to team members while maintaining store safety and cleanliness standards.
• Conduct performance appraisals and provide constructive feedback regularly.
• Ensure compliance with company policies and safety regulations at all times.
• Maintain the store's visual merchandising to company standards.
• Participate in recruitment and manage employee performance.

Qualifications and Experience

• At least two years of experience working in retail.
• Minimum of two years in a supervisory or managerial position.
• Availability to work flexible shifts including days, evenings, and weekends.
• Strong leadership qualities with effective communication and decision-making abilities.
• Capability to multitask and prioritize duties efficiently in a fast-moving environment.

Benefits and Workplace

• Engaging and varied work environment.
• Competitive salary and benefits package exclusive for full-time employees.
• Company-matched pension plan to support your future.
• Customized training and onboarding program to help you succeed.
• Opportunities for career advancement within the organization.
• Full-time employment achieved after working 25 hours per week for sixteen consecutive weeks (with a one week grace period below 25 hours).

Additional Information

The recruitment process uses artificial intelligence strictly as an assessment aid; final employment decisions rest solely with human recruiters.