CivicPlus

Associate Product Manager (SMA)

CivicPlus

United States · Full Time

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Experience
1–2 yrs
Salary
USD 119,000 – USD 139,000 / year
Openings
1
Posted
3 days ago
Work mode
In office
Education
Bachelor's degree
Resume
Required to apply

Where you'll work

Job description

About CivicPlus

CivicPlus is dedicated to transforming local government services through innovative solutions and collaborative efforts. With supportive leadership and open communication, employees are empowered to make a meaningful difference for local governments and their communities. Team members grow professionally in an environment that values authenticity, celebrates achievements, and fosters potential.

Your Role and Impact

As an Associate Product Manager, you will play a crucial role in advancing CivicPlus's product offerings by working closely with engineering, customers, sales, and marketing teams. You will aid in managing product roadmaps, balancing various priorities, and contributing to successful product launches that enhance local government service delivery.

Key Responsibilities

  • Collaborate with engineering teams to develop, maintain, and progress product roadmaps.
  • Collect and integrate customer feedback to guide product decision-making and priorities.
  • Facilitate coordination among engineering, sales, and marketing to ensure smooth progress of product initiatives.
  • Assist in go-to-market strategies and manage product launch processes.
  • Effectively handle multiple stakeholder demands while focusing on customer satisfaction and business goals.
  • Participate actively in an agile development environment, contributing to improved product practices.

Candidate Qualifications

  • Bachelor's degree required.
  • One to two years of product management experience, or related background in customer support, technical support, user experience, engineering, or similar software-related roles.
  • Experience within SaaS or B2B software sectors.
  • Proven ability to manage competing priorities and collaborate with diverse stakeholders.
  • Strong communication skills with a customer-centric perspective.
  • Familiarity with Jira and agile methodologies preferred.
  • Experience using Pendo is advantageous.
  • Background in working with or supporting local government entities is a plus.

Benefits and Work Environment

  • Salary range estimated between $104,400 and $156,600, with a target hiring range from $119,000 to $139,000 per year based on a 40-hour workweek, reflecting skills, experience, and qualifications.
  • Comprehensive benefits including health, dental, and vision insurance, Flexible Time Off, 401(k) plan, and additional perks.
  • Continuous mentorship from seasoned product leaders and defined career progression opportunities.

Hiring Procedure

  • Initial conversation with Talent Acquisition.
  • Interview session with the Hiring Manager.
  • Panel interview involving CivicPlus team members including a project activity.
  • Final offer contingent on successful completion of interviews.

Additional Details

  • Visa sponsorship is currently unavailable; applicants must have authorization to work in the United States.
  • Position applications are accepted until August 13, 2026, with rolling reviews; postings may close early at the company's discretion.
  • CivicPlus embraces responsible AI and automation to enhance workplace efficiency and innovation while emphasizing human oversight and collaboration.

Equal Employment Opportunity

CivicPlus is committed to a diverse and inclusive workplace and provides reasonable accommodations during the recruitment process to ensure equal opportunity for all candidates.

Work styles they’re looking for

Effective Communication Adaptability Collaboration Prioritization Stakeholder Coordination Customer Focus Strong communication

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