Bellboy (m/w/d)

About the Role

At Schloss Lieser, historic surroundings meet contemporary hospitality. The property is part of the Autograph Collection and is guided by the idea of delivering experiences that feel truly distinctive. The team is committed to making every guest leave with a smile through personalized service.

They are looking for a Bellboy (m/w/d) to join the team by arrangement and support the hotel with energy, service mindset, and a hands-on attitude.

What the role involves

• Welcoming guests warmly and professionally from the moment they arrive.
• Escorting guests to their rooms and, when needed, explaining the main in-room and hotel facilities.
• Handling luggage services for arrivals and departures, including organizing luggage storage.
• Safely parking guest vehicles and providing shuttle support when required.
• Performing valet parking duties and managing guest vehicles responsibly.
• Monitoring the entrance area and helping maintain order and cleanliness in the reception zone.
• Taking care of minor maintenance tasks in the hotel, such as changing light bulbs or handling simple repairs.
• Running errands and completing small tasks for guests and the hotel.
• Responding to guest questions and requests promptly, politely, and with a strong solution-oriented approach.
• Contributing to guest satisfaction while ensuring cleanliness and quality standards are consistently met.
• Working closely, efficiently, and transparently with all hotel departments.

What they are looking for

The ideal candidate already has initial experience in hospitality or service-related work. A genuine service attitude, good manners, and a calm approach in demanding situations are important for this position.

Applicants should be confident when handling vehicles and hold a valid driving licence, preferably category B. Practical handyman skills are also expected. Fluency in German and very good English are required; additional languages such as French and/or Dutch are considered a plus.

The role suits someone who is well organized, works in a structured and goal-oriented way, and enjoys being part of a collaborative team. Empathy, optimism, and strong guest orientation are key qualities for success in this position.

Benefits

• 30 days of annual leave
• Christmas bonus and holiday bonus
• Capital-forming benefits
• Employee meals
• Provision and cleaning of work clothing
• Support with housing searches and access to employee accommodation
• Internal training, digital learning, and a development budget
• National and international advancement and transfer opportunities within a large hotel group
• 20% discount on all food and beverage services
• 50% discount on food and beverage services within the Marriott Business Council Central Germany
• Special employee and family rates at more than 9,000 Marriott International hotels
• Online shopping discounts through Corporate Benefits
• Employer-funded supplementary health insurance
• Special conditions for massage and beauty treatments
• Referral bonus for bringing in new employees

Additional Information

The position is to be filled by arrangement. Interested applicants are asked to submit their application for this role, after which the employer will get in touch as soon as possible. The workplace is in Lieser, Rhineland-Palatinate, Germany.