Contracts & Collections Specialist

About EjadTech

EjadTech is a Saudi-based technology and consulting firm focused on delivering software solutions, digital transformation initiatives, and tech consulting services across government and private sectors. The company prides itself on innovative approaches, comprehensive expert advice, dependable project execution, and long-term partnerships.

Role Overview

We are seeking a Contracts & Collections Specialist to join our Commercial team. This role entails managing customer contracts, overseeing invoicing and collections, ensuring compliance with contractual conditions, and collaborating internally and externally to streamline the contract-to-cash cycle and support optimal cash flow.

Key Responsibilities

• Draft, review, and maintain documentation for customer contracts.
• Track contract validity periods, renewal dates, and amendments diligently.
• Ensure all signed contracts are fully approved, recorded, and stored appropriately.
• Collaborate with internal teams to coordinate contract renewals and amendments.
• Verify customer contracts comply with commercial, billing, payment, and collection terms.
• Engage with customers to ensure timely collection of payments and manage communication through calls and emails regarding invoices and overdue amounts.
• Generate invoices, account statements, and payment reminders regularly.
• Monitor and follow up on aging accounts proactively.
• Negotiate payment plans where necessary, while maintaining positive client relations.
• Keep detailed and accurate records of contracts, collections, and payment histories.
• Work closely with Finance, Commercial, and Project teams to address contract and billing concerns.
• Prepare routine collection and payment status reports including aging analyses.
• Analyze collection data to suggest improvements that enhance cash flow and reduce overdue receivables.
• Support ongoing enhancements to contract administration and collection processes.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, or a closely related area.
• Between three and five years of experience in collections, accounts receivable, contract management, or finance operations.
• Thorough knowledge of contract administration, invoicing, and payment processes.
• Strong communication and negotiation capabilities paired with excellent customer relations skills.
• Highly organized with meticulous attention to detail.
• Analytical mindset with proficient reporting skills.
• Experience comfortably using Microsoft Office, especially Excel.
• Familiarity with ERP tools like SAP, Oracle, Microsoft Dynamics, Odoo, or equivalents is beneficial.
• Ability to juggle multiple priorities and meet deadlines in a dynamic work environment.

Preferred Credentials

• Prior experience handling contracts and collections in government or enterprise projects.
• Knowledge of Etimad and other government procurement systems is advantageous.
• Understanding of VAT regulations impacting invoicing and collection processes.
• Previous employment with technology, consulting, or digital transformation firms is a plus.