Coordinator Field Operations - instashop

About instashop

Based in Dubai, instashop is the premier local online marketplace in the UAE and Egypt. Since becoming part of the Delivery Hero group, the worldwide leader in food delivery and quick commerce, instashop has established itself as a benchmark of quality and convenience in the region. The company prides itself on a passionate, innovative team and fosters an inclusive, diverse culture that celebrates success and promotes continuous growth as it expands in UAE, Egypt, and Greece.

Role Overview

The Coordinator Field Operations will be responsible for verifying product details and stock levels across partnered shops. This role entails routine field visits, managing product data on the instashop platform, liaising with shop personnel, and supporting superior customer experience through accurate inventory information.

Key Responsibilities

• Perform daily inspections at partner retail locations to verify that products available physically are correctly represented on instashop’s platform using handheld scanning devices.
• Maintain accurate product data in the system, including barcodes, pricing, quantities, product images, and descriptive content.
• Work jointly with shop teams to update inventory status and ensure stock data integrity.
• Track current stock amounts and identify when items are out of stock to prevent discrepancies.
• Generate daily analytical reports detailing stock and product assortment conditions.
• Travel to emerging market locations as needed to fulfill these duties.

Qualifications and Skills

• Ability to efficiently perform under pressure and adhere to strict deadlines.
• Capable of undertaking physical work related to the field-based nature of the role.
• Flexibility to travel within city limits and to other locations when required.
• Excellent organizational and strategic planning abilities.
• Strong skills in managing time and prioritizing tasks effectively.
• Good command of both written and spoken English for effective communication.
• Proficient user of Microsoft Excel for data management and reporting.