Credit Manager

Role purpose

This position is responsible for handling core credit and risk operations for assigned transactions, following the company’s defined processes and control framework. The role supports strong portfolio quality and works closely with Sales, Operations, and Technical teams to keep risk management activities effective and efficient.

Company context

The employer is part of Aditya Birla Capital Ltd. Aditya Birla Housing Finance Limited is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. It offers home loans, home improvement and construction loans, balance transfer and top-up loans, loans against property, and construction finance. The company received its licence on 9 July 2014 and is pursuing aggressive growth plans.

The business has expanded steadily while maintaining healthy asset quality in a difficult operating environment. The housing finance market continues to evolve, including growing opportunities in affordable housing and among self-employed borrowers. The company aims to scale significantly over the next five years and move into the top tier of housing finance companies in India.

Job context

The risk function provides underwriting support that is central to the business’s health, risk control, and long-term sustainability. It operates in parallel with the Sales/Sourcing function, with mapped roles across the organisation. Its responsibility is to ensure business quality through controls, process checks, and sound underwriting practices.

Along with managing business controls, the team also contributes to growth by evaluating new product and market opportunities together with Sales. The broader mandate includes designing and maintaining underwriting frameworks, assessing creditworthiness, and supporting approval or rejection decisions for loan proposals and expansion initiatives.

Key challenges

The role must account for construction risk, especially in under-construction projects that may not complete as planned. The risk team needs to design suitable controls and evaluate proposals with this exposure in mind.

Because the organisation is in a growth phase, the function must strike a balance between risk discipline and business expansion without allowing sub-prime exposure to rise or compromising overall business health.

Housing finance also involves varied state-wise practices and differing interpretations of regulatory guidance. The role therefore requires a strong understanding of market norms across regions and the ability to work strictly within compliance boundaries while still enabling growth.

Key result areas

Underwriting and portfolio quality management: Handle basic credit and risk transactions according to approved frameworks and principles across business lines. Seek support from senior colleagues when needed, especially on technical matters and state/property-specific considerations. Coordinate with legal, technical, and verification vendors for evaluations and clarifications in complex matters. Track bounce rates against defined thresholds.

Process efficiency: Complete risk operations in a way that supports business performance while maintaining required controls. Work with Credit Processing Analysts to ensure files are logged correctly before credit work begins. Coordinate with Sales and Operations using process-led methods to support decisions and problem solving, and escalate to the RCM where needed. Manage external vendors for report quality and turnaround time, monitor costs against budget, capture data accurately in the LOS, maintain documentation quality, and ensure post-disbursal documents are collected within the assigned timeline.

Risk compliance and control: Follow established risk principles and norms while preparing periodic and ad hoc MIS, reports, and escalation documents. Work through the maker-checker process with Sales and Operations on exceptions, collateral valuation, post-disbursal document completion, cheque-bounce collections, and similar activities. Minimise critical audit observations and close all observations within the required turnaround time.

Collection efficiency: Coordinate with Collections and Operations to monitor delinquency and support efficient recovery actions. Escalate complex cases to the RCM to help prevent recovery issues and NPA formation. Track delinquent portfolios, work with key delinquent customers, support case resolution, and report fraud cases to the risk monitoring team and regional/zonal risk head.

Self-development and stakeholder coordination: Improve technical capability for better underwriting and risk assessment, including knowledge of legal and technical documents and property-market practices. Maintain strong working relationships with internal stakeholders to ensure smooth handling of exception, escalation, and complex cases.

Requirements

The role calls for strong commercial understanding, analytical thinking, stakeholder management, presentation ability, and the capacity to manage teams and execute work effectively. A CA or MBA in Finance with 0 to 3 years of experience in a bank, NBFC, or HFC is required.

Additional information

This opportunity is based in Gujarat, India and is a full-time, on-site position.

No salary, stipend, number of openings, start date, or application deadline was specified in the source.

No internship duration is applicable to this role.