Customer Care Executive
Coimbatore, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Enkart Logistics operates in the logistics sector where customer support is a vital component. This role involves handling voice-based interactions as a Customer Care Executive. The primary responsibility is to manage incoming calls to take booking requests from customers and organize trip assignments accordingly.
Responsibilities
- Manage inbound customer calls related to logistics bookings.
- Record customer booking details accurately.
- Assign trips appropriately based on bookings received.
- Maintain clear communication with customers and internal teams to ensure smooth trip scheduling.
Industry
Logistics & Supply ChainHow they work
Communication