Customer Service Specialist – Pricing & Analytics
Kleve, North Rhine-Westphalia, Germany · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Commercial training or degree (e.g. Business Administration, Controlling)
- Resume
- Required to apply
Where you'll work
Job description
About Medline
Medline is a leading healthcare company with over 43,000 employees worldwide, dedicated to improving patient care, streamlining hospital processes, and making data-driven decisions that truly matter.
Role Overview
In the position of Customer Service Specialist – Pricing & Analytics, you will bridge data analysis, pricing strategies, and customer service by acting as a crucial link between sales, key accounts, and internal teams, transforming data into clear, informed business decisions.
Key Responsibilities
- Analyze and prepare pricing, conditions, and margin data
- Maintain and enhance the pricing structure
- Create reports and extract meaningful business insights
- Support sales and key accounts with data-driven justifications
- Participate in pricing and process improvement projects
- Ensure high data quality standards
Candidate Profile
- Commercial training or degree in fields such as Business Administration or Controlling
- Experience in customer service, pricing, or analytics
- Strong affinity for numbers and enthusiasm for working with data
- Proficient in Excel; skills in Power BI are advantageous
- Structured, independent work approach
- Excellent communication skills and a team-oriented mindset
- Fluency in both German and English
Ideal Candidate Goals
- Looking to advance from customer service towards analysis roles
- Background in controlling or pricing with a desire to engage more with business operations
- Enjoys working with numbers but values interaction with people
Company Benefits
- Competitive salary with bonus opportunities
- 30 days paid vacation
- Flexible working hours and hybrid work options
- Company pension scheme
- Opportunities for training and professional growth
- An international environment with genuine growth prospects
- A supportive team and structured onboarding process
Additional Information
Your work will have high visibility and substantial impact on business decisions. Join a team committed to turning data into meaningful actions.