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Digital Relationship Manager (Voice)
Mumbai, Maharashtra, India · Full Time
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- Experience
- 1–3 yrs
- Salary
- INR 325,000 – INR 450,000 / year
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate can apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
Join a prominent financial services company that provides comprehensive trading, investment, and advisory services across diverse asset classes, supported by advanced technological platforms and an extensive branch network.
Key Responsibilities
- Engage with customers who have started their loan applications.
- Assist clients throughout the Know Your Customer (KYC) process and required documentation.
- Address and resolve customer inquiries efficiently.
- Maintain consistent follow-up on loan applications pending approval.
- Develop and nurture strong relationships with customers.
- Convert potential leads into finalized loan issuances.
Candidate Profile
- Graduate degree preferred.
- Between 1 to 3 years of experience in telecalling, telesales, customer service, banking, NBFCs, fintech, BPO, or relationship management sectors.
- A customer-centric approach with a focus on achieving targets.
Additional Information
- Contact number for queries: 9137797705 (Harpree).
Benefits
- Medical allowance provided.
- Performance-based incentives included.