Director, Operations Support & Strategy

About WelbeHealth

WelbeHealth is dedicated to serving vulnerable senior populations with compassion, innovation, and a focus on participant-centered care. Our core values guide us in delivering impactful healthcare solutions.

Role Overview

The Director of Operations Support & Strategy plays a pivotal role in collaborating with WelbeHealth leadership to implement strategic and operational initiatives designed to boost both clinical and operational outcomes. Emphasizing complex problem-solving, stakeholder collaboration, and streamlined management processes, this position drives measurable improvements across the organization.

Key Responsibilities

• Lead large-scale operational and strategic projects aiming to enhance performance, especially in clinical quality, patient satisfaction, and growth initiatives.
• Establish and direct interdisciplinary teams addressing programs across shared functions and market operations.
• Identify gaps in management processes and operational areas proactively and develop effective solutions aligned with key stakeholders.
• Present findings, insights, and recommendations to executive leadership and stakeholders.
• Assist in strategic planning and governance for operational projects.
• Recruit, mentor, supervise, and coach operational team members for optimal performance.

Qualifications and Requirements

• Bachelor’s degree required; Master’s degree (MBA, MHA, MHP) preferred.
• At least five years of experience in management consulting, corporate strategy, or similar roles supporting enterprise-level clinical operations initiatives.
• Minimum two years in a supervisory capacity with proven team development skills.
• Strong passion for improving healthcare quality and cost-effectiveness in the U.S.
• Comprehensive knowledge of managed care systems and how initiatives affect quality and total cost of care.
• Robust analytical abilities to derive insights from incomplete qualitative and quantitative data.
• Proficiency in spreadsheet software and creating effective presentations.
• Clinical experience is highly desirable.

Compensation and Benefits

• Competitive base salary ranging from $159,939 to $211,120 plus bonus opportunities.
• Medical, dental, and vision insurance coverage.
• Generous paid time off including 17 personal days, 12 holidays, and 6 sick days annually.
• 401(k) plan with employer match.
• Comprehensive total rewards package.

Additional Information

WelbeHealth enforces a COVID-19 vaccination policy for all staff, requiring proof of vaccination or a declination form prior to employment. The organization maintains necessary infection control and personal protective equipment standards.

We are committed to diversity, equity, and inclusion, welcoming applicants regardless of race, gender identity, sexual orientation, disability, or other protected characteristics.

Warning: Always apply through authorized WelbeHealth channels; legitimate communications originate from @welbehealth.com addresses. Report suspicious activity to fraud.report@welbehealth.com.