Employee Relations Specialist

About Sodexo

Sodexo is a global leader in the services industry, employing over 400,000 individuals worldwide and thousands across Australia. We believe our daily actions contribute to a greater purpose, making a significant impact. Our hospitality all-rounders are crucial in maintaining our sites for the safety, comfort, and well-being of residents.

About The Role

We are seeking a dedicated Employee Relations Specialist to manage a high-volume, complex case portfolio across a national scope. Reporting to the HR Advisory Manager, you will oversee the entire lifecycle of sensitive employee relations matters, acting as the primary subject matter expert for leadership. This role requires a seasoned professional adept at navigating intricate workplace challenges, ensuring all outcomes are balanced, operationally sound, and fully compliant with the Fair Work Act and other relevant legislation. A solutions-focused approach is essential to effectively manage organizational risk and statutory obligations in a dynamic advisory setting.

Key Responsibilities

• Lead the comprehensive resolution of complex employee relations cases, including performance management, disciplinary actions, grievances, and workplace investigations.
• Apply in-depth knowledge of Australian Employment Law, with a strong emphasis on the Fair Work Act and National Employment Standards.
• Provide support for enterprise agreement bargaining processes and interpret existing agreements.
• Collaborate with a diverse range of stakeholders across both skilled and non-skilled workforces within a large, multi-site organization.
• Deliver practical, easy-to-understand advice, maintaining composure and clarity even in high-pressure situations.

Qualifications and Skills

• Tertiary qualifications in Human Resources or a related field, with substantial experience in employee relations and case management.
• Proven ability to provide solution-focused HR/ER advice of varying complexity while adhering to strict compliance standards.
• Proficiency in Microsoft Office Suite and SAP SuccessFactors.

Additional Information

Why Join Sodexo?

• Enjoy competitive remuneration and job security within an essential services industry.
• Benefit from access to over 100 retail discounts and multiple salary packaging options.
• Become part of a supportive team environment with great colleagues.
• Explore opportunities for training and career advancement within Sodexo.

Application Process

To apply, please submit your resume detailing your experience and availability. If your application is shortlisted, a recruiter will contact you for a phone interview to discuss the role further and answer any questions you may have. Take the next step in your career with Sodexo.