Event Services Coordinator

Company Overview

Fairmont Hotels & Resorts is part of a global hospitality network with 90 distinctive properties already operating and 34 more in development across 30 countries. Its portfolio spans iconic destinations, from Hawaiian beaches and Canada’s national parks to London and the deserts of the United Arab Emirates.

Property Overview

Fairmont Chicago, Millennium Park rises above Chicago’s lakefront and Millennium Park, and is recognized for its strong food and beverage presence in the city. The property recently introduced a partnership with Richard Sandoval Hospitality for Toro, a large-scale pan-Latin restaurant and tequila bar. Guests also enjoy well-appointed rooms and suites, including 84 renovated rooms, the Fairmont Gold Lounge, and a selection of premium amenities, seasonal pop-ups, and event spaces.

About Toro by Richard Sandoval

Toro brings a lively Latin-inspired dining experience centered on celebration and shared food. The concept features small plates, a Suviche bar combining sushi and ceviche, an energetic Rum Bar atmosphere, hand-muddled cocktails, Latin wines, and a curated range of sugarcane spirits selected by tequila specialists.

Role Summary

This position is suited to someone who can juggle multiple priorities, work independently, and manage a broad mix of administrative and confidential support tasks. The role requires strong communication, proactive issue handling, and consistent coordination across team projects.

What You’ll Do

• Set up and maintain administrative processes and supporting procedures for the department.
• Act as a go-to information resource for the team.
• Keep departmental records organized and up to date.
• Manage the sales and catering lead log.
• Assist the Event Sales and Event Services Managers with assigned tasks.
• Help coordinate site inspections and pre-planning visits.
• Contribute to creating memorable guest experiences.

Qualifications

• Strong interpersonal abilities and clear communication skills.
• Capability to prioritize effectively in a fast-paced setting with competing demands.
• Comfort handling sensitive and confidential information with discretion.
• Preferred familiarity with tools such as Opera, Social Tables, and Excel.
• Prior administrative experience in a similar role is preferred.
• Strong overall administrative capability is required.

What’s Offered

• Discounted global hotel rates through an employee benefit card across Accor properties.
• Medical, dental, vision, and 401(k) benefits.
• Access to learning programs through the company’s academies.
• Opportunities to build your career within the property and internationally.
• The chance to contribute to corporate social responsibility initiatives.

Compensation

The pay range for this role is $27.00 to $29.00 per hour.

Work Authorization

Applicants must be legally permitted to work in the United States.

Additional Benefits

Team members may also receive complimentary room upgrades, extended stays, reduced rates at Fairmont and Raffles properties, and special discounts on dining and wellness services, along with other property-specific benefits.

Values

• Respect: honoring the needs, ideas, and individuality of others with fairness and dignity.
• Excellence: building genuine connections and helping people feel valued in every interaction.
• Belonging: embracing differences and supporting one another as a team.
• Empowerment: having the confidence to take initiative and create memorable moments.
• Integrity: earning trust through authenticity and mutual respect.

Diversity and Inclusion

Fairmont is committed to an inclusive workplace where people from all backgrounds are encouraged to thrive. All candidate information is handled confidentially in line with EEO guidelines.