Job description

Join our team as an F&B Service Crew member in Singapore, delivering outstanding service and supporting smooth dining operations.

Warmly welcome guests and provide attentive, courteous assistance throughout their visit.
Accurately take and deliver food and beverage orders promptly, ensuring customer satisfaction.
Keep the dining space tidy and well-organized, including tables, chairs, and service areas.
Support food preparation and plating following established company standards and hygiene guidelines.
Address customer questions, requests, and complaints efficiently with professionalism.
Work collaboratively with colleagues to maintain seamless service and a positive atmosphere.
Adhere strictly to safety and sanitation protocols to ensure a safe work environment.
Attend training sessions and team briefings to stay current with company policies and procedures.

Minimum education of high school diploma or equivalent; prior experience in food and beverage or customer service beneficial.
Excellent communication and interpersonal skills, with a customer-oriented mindset.
Capable of working effectively in a fast-paced setting while managing multiple responsibilities.
A cooperative team player with a proactive attitude and eagerness to learn.
Basic understanding of food safety and hygiene standards.
Willingness to work flexible hours including weekends and public holidays.
Multilingual abilities are advantageous but not essential.

Attractive salary package complemented by performance-based incentives.
Extensive training and career development opportunities.
Employee meal allowances and discounts at Haidilao outlets.
A supportive, inclusive workplace culture emphasizing teamwork.
Possibilities for upward career mobility within an internationally recognized brand.
Health and wellness coverage, inclusive of medical insurance and paid annual leave.
Formal recognition and rewards for exceptional work and achievements.

F&B Service Crew