Front Desk Representative

About the Role

Awtar Music Training Institute LLC, a leading music education centre in Dubai, is seeking a well-organized and customer-oriented Front Desk Representative. This role serves as the initial point of contact for students and visitors, ensuring a superior customer experience as well as assisting with the institute's daily administrative tasks.

Key Responsibilities

• Warmly greet students, parents, and guests upon arrival.
• Handle incoming communications via phone calls, WhatsApp, and email.
• Coordinate lesson scheduling and appointment management.
• Register new students and keep precise records up to date.
• Manage payment processing and provide receipts or invoices as needed.
• Work with teachers to organize their schedules efficiently.
• Keep the reception area tidy and inviting.
• Assist with various office and administrative duties as required.

Candidate Requirements

• Prior experience in reception, customer service, or administrative roles is preferred.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Present a professional image and maintain a positive, helpful attitude.
• Demonstrate strong organisational capabilities and multitasking proficiency.
• Familiarity with computer applications, including Microsoft Office and email platforms.
• Fluency in English is essential; knowledge of Arabic is advantageous.

What We Offer

• A competitive salary package.
• Full-time employment with a stable schedule.
• A professional, encouraging working atmosphere.
• Opportunities for career advancement within the expanding organization.