General Operative (Days)

Role overview

G4S is hiring a proactive General Operative for its day shift facilities and maintenance team in Cheltenham. This is a permanent, full-time position suited to someone beginning a career in Facilities Management or an individual eager to build practical maintenance capability through structured support and training.

The role focuses on supporting planned and reactive maintenance work, dealing with defects quickly, and helping keep essential operations running smoothly with minimal disruption.

Working pattern and location

Location: Cheltenham, England, United Kingdom. The position is site-based and follows a Monday to Friday schedule, with working hours between 7:00 am and 4:00 pm. The role is 40 hours per week.

Pay and bonus details

The salary range is £28,744.19 to £30,181.40 per year. In addition, the package includes a 2.5% Golden Hello payment when employment starts and an annual retention bonus of £2,000, pro-rated for part-time staff, subject to maintaining the required clearance.

What you will do

• Carry out general planned and reactive maintenance tasks to support the Day Supervisor and engineering colleagues.
• Use a mobile tablet or PDA to pick up, manage, and close assigned work orders.
• Escort outside contractors on site in a secure and controlled manner.
• Act quickly on reported defects, faults, and client service requests.
• Keep logbooks and other records accurate and compliant with management instructions.
• Make sure planned maintenance jobs are completed within the required timeframes.
• Spot and report materials needed to finish maintenance work in progress.
• Represent G4S professionally when dealing with client and contractor contacts.
• Follow security, health, and safety rules at all times to support a safe working environment.

What the employer is looking for

• Practical general maintenance ability, along with a basic understanding of plant and equipment.
• Confidence using Microsoft Office, particularly Word and Excel.
• Clear written and spoken English communication skills.
• The ability to gain and keep high-level Government Developed Vetting (DV) security clearance.
• An organised, adaptable, and collaborative approach to work.

Desirable experience and certifications

• Previous mechanical or electrical trade experience.
• Any relevant certificates in pipework, fire extinguisher checks, Legionella awareness, or basic plumbing.

Benefits

• 2.5% Golden Hello payment and a £2,000 yearly retention bonus.
• 33 days of leave, including 8 bank holidays.
• Structured career development with ongoing training support.
• Subsidised healthcare cover, 24/7 medical support, and confidential counselling.
• Life assurance and a pension scheme with employer contributions.
• Discounts on retail, travel, and high street purchases, plus a refer-a-friend scheme.

Equality and support

G4S is a Disability Confident Level 3 Leader and encourages applications from candidates of all backgrounds who meet the requirements. Reasonable adjustments and recruitment support can be requested during the hiring process.

Additional information

This role is a permanent full-time appointment. The work is based in Cheltenham and is intended for a candidate who can work within a secure environment and maintain the necessary clearance standards.