Human Resources Coordinator

About Capella Hotels and Resorts

Capella Hotels and Resorts is known for creating exceptional hospitality experiences built on tradition, discovery, individuality, and thoughtful surprise. Each destination is shaped by renowned architects, complemented by restaurants that reinterpret authentic flavours, and supported by personal service and wellness offerings that reflect the brand’s refined, bespoke approach.

Capella Sydney occupies the transformed heritage-listed Department of Education sandstone building. This landmark property blends luxury interiors, striking architecture, and premium guest services to create a memorable stay for local and international visitors alike, with the aim of becoming one of the world’s leading hotels.

Role overview

The Human Resources Coordinator plays a key support role within the HR team, providing administration and coordination across day-to-day people operations. The position covers handling employee and applicant queries, maintaining employment records, and supporting staff events and internal initiatives. The role requires a high level of discretion, professionalism, and confidentiality, along with broad clerical and administrative support for the department.

Key duties

• Respond to employee and general enquiries, including telephone queries, and route them appropriately in a courteous and professional way.
• Support recruitment and selection activities in line with hotel policies and a competency-based hiring approach.
• Help coordinate onboarding for new team members.
• Build and maintain constructive working relationships across all levels of the hotel, with attention to staff safety and development.
• Update and manage noticeboards and digital communication platforms in coordination with the HR team.
• Assist with the preparation and rollout of employee communications, committee activities, and engagement programs.
• Compile reports and provide accurate information when requested by HR leaders or other department heads.
• Prepare PowerPoint presentations, handouts, registers, and other materials required for employee meetings or training sessions.

Candidate profile

The ideal applicant has tertiary study in Hospitality or Human Resources, along with familiarity with HRIS systems such as Zambion. A background of 1 to 2 years in HR or a related area is preferred, and experience in hotel operations is highly valued. The role suits someone who is exceptionally organised, people-focused, enthusiastic about hospitality, and comfortable working with Fair Work, WH&S, and Workers’ Compensation matters. Applicants must already have valid work rights in Australia.

Working environment and benefits

• Opportunity to join a supportive and energetic workplace.
• Work in beautifully designed spaces within a historic building.
• Access online LinkedIn learning courses for personal and career development.
• Enjoy complimentary meals during shifts.
• Receive discounts on hotel stays and group bookings.
• Access an employee assistance programme with confidential counselling and support.
• Take special leave for your birthday.
• Be considered for growth and advancement within the organisation.

Additional information

Only candidates who are shortlisted will be contacted.