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International Voice Process Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 222,000 – INR 240,000 / year
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
We are seeking a dedicated International Voice Process Executive to handle voice calls with US-based clients. This role involves effectively managing accounts receivable (AR) calling efforts, contributing to cross-departmental projects, and ensuring compliance with set performance targets. The executive will play a vital role in delivering excellent customer service throughout all interactions.
Key Responsibilities
- Handle incoming and outgoing international calls focused on US clients.
- Implement AR calling techniques aimed at effective receivable management.
- Participate and collaborate in projects involving multiple business functions.
- Achieve key performance indicators related to call quantity and quality standards.
- Maintain high levels of customer satisfaction through professional and effective communication.
Benefits
- Provident fund contributions
- Annual performance-based bonus