Internet Specialist

Job Overview

We are seeking energetic and goal-oriented sales professionals to join our international telecom sales team, focusing on the AT&T process. The role entails engaging with global customers, primarily from the United States, marketing telecom products and services, generating sales, and providing outstanding customer support while meeting revenue goals.

Key Responsibilities

• Make outbound and inbound calls to potential international clients, mostly in the US market.
• Market and sell telecom offerings including internet plans, mobile plans, bundled packages, upgrades, and additional services from AT&T.
• Assess customer needs and suggest appropriate plans or products.
• Address customer concerns with effective solutions to successfully close sales deals.
• Meet defined daily, weekly, and monthly sales targets.
• Keep detailed records of customer engagements and sales activities using CRM software.
• Adhere to company sales scripts, compliance policies, and quality standards.
• Promote additional telecom services through upselling and cross-selling when feasible.
• Develop and maintain strong customer relationships ensuring high satisfaction levels.
• Stay informed about current telecom offerings, pricing structures, and competitors' services.

Required Skills and Qualifications

• Proficient English communication skills.
• Strong negotiation and persuasion capabilities.
• Experience in international voice or BPO sales is advantageous but not mandatory.
• Basic computer literacy and familiarity with CRM systems.
• Willingness to work night shifts aligned with US time zones.
• Results-driven attitude focused on meeting targets.
• Excellent listening and problem-solving abilities.
• Applicants should be graduates or undergraduates.

Employment Benefits

• Competitive monthly salary with performance-based incentives.
• 5-day workweek.
• Opportunities for professional advancement.
• Supportive and professional work setting.