IT Operations Specialist

About CoreWeave

CoreWeave positions itself as a specialized cloud platform for AI builders. Established in 2017 and listed on Nasdaq under CRWV in March 2025, the company provides infrastructure, tooling, and expert support to help teams develop and scale AI workloads with confidence.

About the Team

The IT Operations function is focused on giving employees a secure, dependable, and scalable technology experience. The team works closely with Security, Systems Engineering, People Ops, and Engineering to support employees throughout their lifecycle while steadily improving reliability, automation, and overall operational maturity.

Role Overview

In this position, you will help maintain and expand CoreWeave’s internal IT environment. The work combines direct support for users and systems with automation, ownership of key platforms, and ongoing process improvements. You will handle identity, endpoints, SaaS applications, and office infrastructure while building repeatable solutions that support a distributed and fast-growing workforce. The role calls for strong technical judgment, a solid operational mindset, and comfort in a dynamic environment.

Key Responsibilities

• Support and scale the internal IT environment across employee devices, identity, SaaS tools, and workplace systems.
• Administer identity and access workflows, including account lifecycle tasks, group administration, and automation.
• Manage macOS and Windows devices through mobile device management platforms.
• Run and improve IT service management processes such as ticket handling, asset management, and workflow automation.
• Support employee onboarding, offboarding, role changes, and device provisioning.
• Maintain support for virtual desktop infrastructure and end-user workstations.
• Use scripting and automation tools to streamline repetitive operational tasks.
• Help strengthen endpoint security, MFA usage, device compliance, and protection controls.
• Troubleshoot issues spanning SaaS platforms, endpoints, identity systems, and network-related layers.
• Create and maintain clear technical documentation and operational runbooks.
• Take part in on-call coverage and provide occasional after-hours or weekend support for urgent incidents.

Required Experience and Skills

• 4 to 6 years of progressive experience in IT support or IT operations, ideally within cloud-native or high-growth companies.
• Practical experience with identity and access management tools such as Okta or similar systems.
• Hands-on administration of macOS and Windows endpoints using MDM platforms such as Jamf and Intune.
• Experience with ITSM systems such as Freshservice or equivalent tools, including ticketing, assets, and automation.
• Strong grasp of user lifecycle processes including onboarding, offboarding, device setup, and role-based changes.
• Experience supporting virtual desktop environments and employee workstations.
• Ability to write scripts in Python, Bash, or PowerShell, with exposure to Terraform or other infrastructure-as-code tools.
• Working understanding of cloud security basics, MFA, device compliance, EDR, email security, and MDM controls.
• Ability to diagnose issues across SaaS, endpoint, identity, and network environments.
• Experience documenting systems and operational procedures.
• Willingness to join on-call rotations and handle occasional out-of-hours support.

Preferred Experience

• Exposure to Kubernetes or other container-based environments.
• Familiarity with compliance standards such as SOC 2 or ISO 27001.
• Experience connecting SaaS tools through APIs or automation platforms.
• Knowledge of office networking, hardware, and physical infrastructure.
• Background in startup or scale-up environments.

Why This Role May Be a Good Fit

• You enjoy creating dependable IT systems that can grow with the business.
• You are interested in automation, owning platforms, and improving efficiency.
• You care about delivering a strong end-user experience while also strengthening backend systems.

Why CoreWeave

CoreWeave describes its culture as fast-moving, curious, and ownership-driven. The company is in a period of rapid growth and emphasizes collaboration, independent thinking, and continuous learning. Team members work alongside skilled colleagues in an environment that values both results and development.

Core Values

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

Compensation and Benefits

The base pay range for this position is SGD 105,000 to SGD 140,000 per year. Final compensation will depend on role-related skills, experience, market conditions, interview performance, and location. The total rewards package also includes a discretionary bonus, equity awards, and benefits, subject to eligibility.

Benefit offerings vary by location, but the listed package includes medical, dental, and vision insurance fully paid by CoreWeave, company-paid life insurance, optional supplemental life coverage, short- and long-term disability coverage, flexible spending and health savings accounts, tuition reimbursement, employee stock purchase plan access, mental wellness support through Spring Health, family-forming support through Carrot, paid parental leave, childcare support through Kinside, a 401(k) with employer match, flexible PTO, catered lunch at office and data center sites, a casual workplace, and a culture centered on innovation.

Equal Opportunity and Accommodation

CoreWeave states that it is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics including race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Reasonable accommodations are available for candidates with disabilities during the hiring process unless doing so would create undue hardship.

Export Control Requirement

This role involves access to export-controlled information. To comply with U.S. export regulations, the applicant must be a U.S. person, eligible to access the information without an export authorization, or otherwise reasonably likely to obtain the required authorization. The company may decide not to pursue export licensing for legitimate business reasons.

Additional Information

The employer notes that compensation ranges are typical and actual pay is determined after considering qualifications, experience, interview outcomes, and location. The benefits described are based on U.S. offerings and may differ for roles in other locations. The company also provides a contact email for accommodation requests during the hiring process.