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IT Support Specialist

ERAB IT-Systems GmbH

Darmstadt, Hessen, Germany · Part Time

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Experience
Any
Salary
Openings
1
Posted
12 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

About the Role

As the initial contact for IT-related issues, you will support users via phone, email, and direct on-site assistance, providing knowledgeable and approachable help.

Key Responsibilities

  • Handle first and second-level IT support requests.
  • Engage directly with customers to resolve issues.
  • Participate in personalized professional development opportunities.

What We Offer

  • Supportive, family-like team environment.
  • Flexible working hours to balance your schedule.
  • Complimentary beverages and snacks on-site.
  • Comprehensive onboarding and mentorship programs.

Qualifications

  • Basic understanding of IT systems, including Windows and Microsoft Office.
  • Strong enjoyment and aptitude for working with people.
  • Excellent communication skills.
  • Ability to quickly grasp new concepts and information.

Additional Information

This is a part-time, on-site position based in Darmstadt, Germany. Candidates passionate about IT support and customer interaction are encouraged to apply.

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