Lead Generation Specialist / Appointment Setter

About ITCC Digital

ITCC is an IT consulting company focused on delivering forward-looking solutions and high-quality service. Its work spans digital advertising and a broader range of technology and consulting offerings across multiple industries.

The company’s service areas include AI and machine learning development, enterprise software, digital experience and programmatic advertising, analytics and conversion marketing, brand and product design, IoT and product engineering, AR/VR and metaverse work, staff augmentation and BPO, and app development. ITCC serves sectors such as healthcare, education technology, retail and e-commerce, travel and logistics, banking and insurance, high tech and life sciences, energy and utilities, manufacturing, home improvement, automotive, non-profit, and professional services.

Role Overview

In this position, you will help grow the business by sourcing new leads and arranging meetings for the sales team. The role is centered on setting no-obligation consultations with prospects interested in digital advertising services, rather than closing sales over the phone.

The opportunity is offered as either office-based or remote, and it is available in full-time and part-time formats. The job is based in the Greater Melbourne Area.

Key Responsibilities

• Find potential customers using cold calls, email campaigns, and similar outreach methods.
• Screen prospects and arrange appointments for the sales team.
• Keep lead and meeting records accurate and up to date.
• Work closely with the sales team to pass along qualified prospects smoothly.
• Consistently work toward monthly and quarterly lead-generation and appointment-setting targets.

Experience and Skills

The ideal candidate should bring at least 3 years of industry experience, along with a minimum of 6 months spent in cold calling, appointment setting, telesales, or telemarketing. Strong communication, interpersonal, organizational, and detail-oriented skills are important, as is the ability to work both independently and collaboratively. Familiarity with CRM tools and Microsoft Office is also expected, and comfort in a fast-moving environment is needed.

Compensation and Growth

The company offers a generous salary structure with KPI-based incentives. Employees can also expect training and support, plus opportunities for development and advancement within the organization.

Equal Opportunity

ITCC states that it provides equal employment opportunity and welcomes applicants from all backgrounds.

Application Instructions

Interested candidates are invited to submit a resume and cover letter by email with the specified subject line for this role.

Additional Information

The company’s public-facing page also references request-a-proposal, free consultation, network partners, contact details, newsletter subscription, and cookie policy notices. These items are not part of the role itself, but they are included here for completeness.